UserID796868
Level 2: Rookie

Crowd Support ID

How do I change my Crowd Support ID please?

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3 REPLIES 3
Dowser
Level 21: Augmented
Level 21: Augmented

Re: Crowd Support ID

You may put your request to Telstra Support. You can contact them using the chat function in the Get help section of the My Telstra app, or by calling 132200 (9am - 8pm AEST Weekdays).

aaron_h
Community Manager Community Manager
Community Manager

Re: Crowd Support ID

Hello @UserID796868 

 

As you can see I have updated your username to something generic, please send me a private message if you would like me to update to something else.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Dowser
Level 21: Augmented
Level 21: Augmented

Re: Crowd Support ID

Upon reading the reply by 

@aaron_h I realised that I misread your post & replied as if you wanted to change your Telstra ID. My mistake.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit