Level 2: Rookie

Data usage on bigpond.com

The bigpond.com website has changed. I used to be able to view previous months' data usage. Now I can only view the current month's usage. The website has changed.

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Telstra (Retired)
Telstra (Retired)

Re: Data usage on bigpond.com

Hi Spiderspoon, 

You can still get to that old screen, and the full data usage 🙂 

All you need to do, is sign into My Account using your BigPond username (email address) and password. 

From My Account, click the name of your service, eg ADSL, to load the plan details screen. 
On this screen, it will have an Options button. 
Click this, and select Go to My BigPond from the drop down list. 

This will load My BigPond which will give you access to the full usage meter like you use to use, and will also allow you to check previous months' usage. 

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