GemmaJenkins
Level 1: Cadet

Detailed Usage

I havent been able to access my detailed usage for any of my accounts with Telstra for over a week now. Is this something anyone else is having an issue with? The error message i get is "Sorry, this service may be temporarily unavailable or undergoing maintenance". It has been going on for a very long time!

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2 REPLIES 2
chrismc
Level 1: Cadet

Re: Detailed Usage

Mine's beem unavailable with the same message for almost a month!  Gives you an option to print the page of the notice but don't know what good that would do you!

 

Renee
Support Team
Support Team

Re: Detailed Usage

Heya GemmaJenkins and chrismc,

Have you both contact our My Account Support Team to discuss the problems you are experiencing with your usage display via My Account?


 

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