Level 1: Cadet

Emails won’t download to Mail app

My emails have stopped downloading to my mail app and tells me I have the wrong username or password yet I can use my username and password when I check my emails on the webmail.

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Support Team
Support Team

Re: Emails won’t download to Mail app

Hi @KerynS,


Thanks for reaching out. Can I please confirm what sort of device you are having this issue on?


Please let me know.

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