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Level 1: Cadet

For pass week I've been trying to do live chat support but it not working . It greyed out

Live chat support

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Support Team
Support Team

Re: For pass week I've been trying to do live chat support but it not working . It greyed out

Hi Lini. 

Sorry to hear you are having trouble with live chat. 

Can you use this link https://tel.st/b58ts in a web browser on your mobile or tablet and then when you see the grey screen, click on browser "settings" (three dots in on the bottom right), and click on "request desktop site". This will often fix the grey screen issue.  
 

If that doesn't work, you can also request a return call through our 24x7 app, https://tel.st/bshdg. Once logged in, go to the Support tab and tap 'By Phone' under 'Contact Us'. You'll then be taken to a page where you can advise the reason for the call and the preferred contact number and a member of our team will be in touch to assist further. 
 

Let me know how you go.

 

Regards -

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