Level 2: Rookie

Horrible Telstra Customer Support

Has anyone noticed how difficult it is to get support from Telstra? Can’t get on the phone with them as they disconnect you from the call and make you text a consultant instead. The last time took over 5 hours to get anyone in the other line. This company seriously needs to be overhauled. If it wasn’t for their better 4G/5G coverage I would have walked away! Here’s to hoping Optus and Vodafone catch up

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Level 23: Superhero

Re: Horrible Telstra Customer Support

Yes, you only have to scroll the posts here that other people have posted the same as you.

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

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