bmcorr1969
Level 1: Cadet

How can I delete old services/accounts from My Account.

I've only just returned to Telstra mobile after a long stint with Optus, and signed up for online access to my account.

 

I can now access details of my new mobile, however I am somehow also attached to a very old home cable broadband service - this was closed in 2003 !

 

Its a bit annoying as the old internet service is always the first thing I see - I really want to avoid confusion by deleting it.

 

Any suggestions?

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1 REPLY 1
Ben_F
Community Alumni (Retired)

Re: How can I delete old services/accounts from My Account.

Can you try LiveChat and see if they can close the account. If its closed it should drop off, maybe there is more to do.

 

B

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