Level 1: Cadet

Late payment fees

I was recently paying an overdue payment that i had an extension on and i paid the fee $154 on the telstra 24x7 app and when it refreshed it said there was $99 still owing. i paid that. the app refreshed once again and i still had another $99 still owing. so i felt inclined to pay, so i did. it refreshes once again and the $99 is still sitting there waiting to be paid once again... im lost. have i been over-charged?

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Level 22: Superhuman
Level 22: Superhuman

Re: Late payment fees

Don't pay any more! It takes a few days for payment to be processed once it has been received by Telstra.

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit