stuart74
Level 1: Cadet

Mailbox Suspended

For some reason my mail box has been suspended. The only problem is it was not tied to any account but i need to get it reinstated as it is my primary contact

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Mailbox Suspended

To have a Telstra Mail account, it needs to be associated with a Home Broadband service (that's the only way to have a Telstra Mail account).

 

If you used to have a Telstra Home Broadband Service and you migrated away, then after 12 months it will automatically cancel. If this is the case, then there is no way to get it reinstated.

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Set it & forget it

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