Khelenor
Level 1: Cadet
2 weeks ago

Mobile Protect link is dead.

When i go to the Mobile Protect screen, within mytelstra app against my mobile number it has text .."an error occured in setting up this service. Please contact Telstra on 1800266000 for support"

I rang the number but a recorded message told me that "this promotion is no longer available". What promotion would that be exactly?

Whats going on...cant speak to anyone at Telstra to get this fixed., and that is very frustrating.

Also, my account on the web login (pc) actually has a dead link, and does nothing when i click the Mobile Protect link.

  • 160 Views
  • 0 Replies
0 Kudos
Like
Reply

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Telstra Home >