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Level 1: Cadet

Over charge of small bundle

 

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Level 22: Superhuman
Level 22: Superhuman

Re: Over charge of small bundle

Hi @Boty999 

 

No one here on Crowd Support has access to customer accounts, so we can only advise you of the possible next step to take.

 

Due to the temporary COVID-19 support issues, it is best at this time to chase it up via the My Telstra app, use the "Get Help" icon at the bottom of the screen and leave a message. That will go in a queue and be answered as soon as they can.

 

https://www.telstra.com.au/mytelstra

 

More information on how to leave a message via the My Telstra app can be found at
https://crowdsupport.telstra.com.au/t5/Accounts-Plans/How-to-message-with-us-in-the-My-Telstra-app/t...

Someone keeps putting vegetables in my beer crisper

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit