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Re: Over charge of small bundle
No one here on Crowd Support has access to customer accounts, so we can only advise you of the possible next step to take.
Due to the temporary COVID-19 support issues, it is best at this time to chase it up via the My Telstra app, use the "Get Help" icon at the bottom of the screen and leave a message. That will go in a queue and be answered as soon as they can.
More information on how to leave a message via the My Telstra app can be found at
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