kevin1987
Level 1: Cadet

Paid Bill

Answered

i paid my bill using the app which debits it from my bank card this morning . the money isn’t showing as being paid or gone. it’s still sitting there. Is this normal?

1 ACCEPTED SOLUTION

Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Paid Bill

This is not a Live Chat type system (and we're customers).

 

If it is a credit card, it may take a few hours or even overnight to show as being deducted. Usually it comes out straight away.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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5 REPLIES 5
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Paid Bill

It can take up to 3 business days to show up as Paid in the app.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
kevin1987
Level 1: Cadet

Re: Paid Bill

I understand that, i’m saying the money hasn’t been debited from my bank account will this be the same case?? 

kevin1987
Level 1: Cadet

Re: Paid Bill

???

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Paid Bill

!!!!

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Paid Bill

This is not a Live Chat type system (and we're customers).

 

If it is a credit card, it may take a few hours or even overnight to show as being deducted. Usually it comes out straight away.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit