lklammer
Level 2: Rookie

Premium numbers

I'm wanting a definition of what a 'Premium number' is according to Telstra. An example please

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5 REPLIES 5
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Premium numbers

https://www.whistleout.com.au/MobilePhones/Guides/how-to-choose-your-own-phone-number

Stevo 52
Too many devices, probably an addict 🙂 also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
Smiley3
Level 23: Superhero
Level 23: Superhero

Re: Premium numbers

Hi @lklammer,

 

Are you referring to the exclusion of calls and sms to Premium Numbers on Telstra's Upfront mobile plans and Pre-Paid plans?

If so, a Premium Number is a 19xx number, eg: the channel 7 Cash Cow competition, their number is 19777077.

Customer's on an Upfront mobile plan or Pre-Paid Mobile or Pre-Paid Casual plan are unable to enter this competition because it's a Premium Number. 

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TommyR
Support Team
Support Team

Re: Premium numbers

Hi lklammer.

There is also a breakdown of premium numbers on the Telstra mobile support page - https://tel.st/wu8u5f - should you want to select or change your number to a premium number.

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lklammer
Level 2: Rookie

Re: Premium numbers

Thankyou that is exactly what I was wanting to know.

Smiley3
Level 23: Superhero
Level 23: Superhero

Re: Premium numbers

Hi @lklammer,

 

You're welcome😊

 

The screenshot is from the "Things you need to know" section of the Pre-Paid mobile website page explaining what a Premium number is.

https://www.telstra.com.au/mobile-phones/prepaid-mobiles/offers-and-rates

 

I also know fist hand what a Premium number is because I used to enter the Cash Cow competition until last week when Telstra moved my Pre-Paid plan to the Pre-Paid Mobile plan...now I can't enter anymore 😖

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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