Rugee94
Level 1: Cadet

PREPAID SET UP ON MY ID

I think my drivers license has been used without my knowledge to set up other prepaid mobile accounts?  Does anyone know how I can find out? 

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2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: PREPAID SET UP ON MY ID

With difficulty, only the backend db techs would be able to find that information unless you have details such as phone numbers or account numbers.

 

The best way to get it dealt with would be to lodge a formal complaint via https://telstra.com/complaints

The frontline consultants would not be able to find those details, or if they could, would not be able to tell you about the accounts due to privacy rules.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Dowser
Level 21: Augmented
Level 21: Augmented

Re: PREPAID SET UP ON MY ID

In addition. you could report it to the police along with your reasons for thinking that that has occurred.

If you do, keep a copy of the report or contemporaneous notes of it, in case the accounts are used for illegal activity.

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Setup direct debit