Solved: Re: scam - Telstra CrowdSupport

aford

i have been scamed with anew phone charged to my telstra account

Jupiter

You will need to contact Telstra either by calling 132200 or by sending a message using the My Telstra app (blue icon, bottom right of Get Help screen) and if Codi tries to redirect you, type "Speak to a consultant" and you should be transferred to the queue to chat to a human.

If they can't help, lodge a formal complaint via https://telstra.com.au/complaints

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Jupiter

You will need to contact Telstra either by calling 132200 or by sending a message using the My Telstra app (blue icon, bottom right of Get Help screen) and if Codi tries to redirect you, type "Speak to a consultant" and you should be transferred to the queue to chat to a human.

If they can't help, lodge a formal complaint via https://telstra.com.au/complaints

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Kylejjones30

Me too

scam

Re: scam

Re: scam

Re: scam

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