Hello,
Crowd Support is not Customer Service for Telstra.
No one here has account access, as we are mainly customers like you.
You will need to contact Telstra
Go to the My Telstra app
Click on Get Help
Click on the blue message icon in the bottom right corner
Need to speak to consultant, (stolen phone)
The app will alert you when a human can talk.
"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.
If my advice is a solution, please acknowledge it.
I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
Hello
Setup direct debit