anguspeter
Level 1: Cadet

stolen phone please suspend my account

will please suspend my account as phone is stolen

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
ProfessorPhone
Level 23: Superhero

Re: stolen phone please suspend my account

Hello,

Crowd Support is not Customer Service for Telstra.

No one here has account access, as we are mainly customers like you.

You will need to contact Telstra

Go to the My Telstra app

Click on Get Help

Click on the blue message icon in the bottom right corner

Need to speak to consultant, (stolen phone)

The app will alert you when a human can talk.

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit