Level 1: Cadet

Telstra breached privacy acct


Shame on you allowing a third party non authorised person to not only close the one connection to my residential property but to also commence with a second installation of s service under another name into the same property (technicians booked by Telstra staff for 4/12/14). Telstra representative then goes on to suggest not only is this my problem but to cancel the technician I would need the password and access to the unauthorised account which is being installed. Telstra I am speechless.

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Support Team
Support Team

Re: Telstra breached privacy acct

Hi Robert, we can help follow up on this disconnection and new order and find out why this was able to be done - I'll be in touch shortly via private message to assist further. 

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