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Level 2: Rookie

Timeouts with Webmail loading inbox today

Timeouts with Webmail loading inbox today? 

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12 REPLIES 12
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Level 1: Cadet

Re: Timeouts with Webmail loading inbox today

Same issue, not sure whats going on and cant access emails.

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Level 1: Cadet

Re: Timeouts with Webmail loading inbox today

Having the same issue here too

 

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Level 1: Cadet

Re: Timeouts with Webmail loading inbox today

I'm having the same problem not being able to see my inbox through webmail.  Glad to hear it's not just me, but is anyone doing anything about this at Telstra?


@DaleGrounds wrote:

Timeouts with Webmail loading inbox today? 


 

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Level 2: Rookie

Re: Timeouts with Webmail loading inbox today

Me too, looks like it might be  a site wide issue.

 

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Level 2: Rookie

Re: Timeouts with Webmail loading inbox today

I actually noticed this happening on Friday afternoon.

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Level 3: Gumshoe

Re: Timeouts with Webmail loading inbox today

I have the same issue and tried the online support but have not received a response.

Level 1: Cadet

Re: Timeouts with Webmail loading inbox today

This has been happening for a week.

Do the help diagnostic's via the telstra account and it reports no errors.

 

I have tried another computer, with the same message,   

"This request took longer & timed out.""

 

VERY FRUSTRATING INDEED>

THUMBS DOWN TELSTRA. 

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Level 2: Rookie

Re: Timeouts with Webmail loading inbox today

Happening to me last 3 or 4 days very frustrating


@DaleGrounds wrote:

Timeouts with Webmail loading inbox today? 


 

Highlighted
Level 2: Rookie

Re: Timeouts with Webmail loading inbox today

Same issue here too.  Checked the Telstra outages website and it seems there is some sort of Network update that started on August the 10th and hasn't finished yet!  I assume they are having issues!

 

https://outages.telstra.com.au/#/email?pageSource=home

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Level 1: Cadet

Re: Timeouts with Webmail loading inbox today

Been either dead slow or inaccessible for over a week.  Do Telstra even rad this stuff?  How on earth are you supposed to get support???

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Level 2: Rookie

Re: Timeouts with Webmail loading inbox today

Found a work around, although it is still slow.  You need to use a email client to access your Telstra email instead of trying to access it via a browser.

 

I set mine up in Thunderbird (on PC), fairly easy process, and can now access emails.  I assume you could do similar, and use a email app, on phone/tablet.

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Level 1: Cadet

Re: Timeouts with Webmail loading inbox today

Yep, since early August

TIMEOUT message almost every time i attempt to read messages via WEBMAIL

Wondering if this has anythingt o do with older @bigpond.com addresses????

Telstra want to get rid of them as they jhave essentially stopped any mmentiopn of BIGPOND as a Telstra product.


 


 

 

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