Daigo101
Level 1: Cadet

Unable to get / see my home internet usage

I am getting more frustrated each day trying to see what my internet usage is. I logon to my account via the web, select show internet usage and I get a 0GB of 500GB display. I tried checking it via the mobile app and get the same info (or lack of). Telstra themselves are unable to help me either. Does anyone know what is going on ?

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1 REPLY 1
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Unable to get / see my home internet usage

If you are on an unlimited service it doesn't show - it's irrelevant really

 

Also, Telstra opened up all services to unlimited (no data usage) in the early days of COVID last year..  it doesn't seem to have been reverted..

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit