Aarongap
Level 1: Cadet

Updating phone number on my Telstra

I’ve tried redeeming a code for a deal on kayo sports but for some reason it’s sending a one off pin to an old number connected to my My Telstra account. Even though I’ve only ever had my current number with Telstra, was Vodafone before. When I try update the number from the app it launches a browser and then says I need to log on to continue. There’s no way to log on and I’m already logged in on the app. As usual delayed and/or no response from Telstra. Any ideas?

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1 REPLY 1
Dowser
Level 20: Director
Level 20: Director

Re: Updating phone number on my Telstra

You could contact Kayo support at https://help.kayosports.com.au/s/contactsupport

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