Bronii
Level 1: Cadet

User name change

please someone help me, i have one email adress, its stuck on my grans account everytime i try to log in. we seperated our accounts last month. im not a tech-person so all of this has been horrible. i even went into store and they werent help on both occasions. i want my email/username attached to my account please.

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2 REPLIES 2
Renee
Support Team
Support Team

Re: User name change

Heya Bronii,

I'd recommend having a chat with one 24x7 Live Chat Team, I'm confident we'll be able to assist further. 🙂


 

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Bronii
Level 1: Cadet

Re: User name change

on live chat now to "Ma. Clarissa" she's not replying at all

 

Ma. Clarissa
Hi BRONWYN, how may I help you?
BRONWYN
i posted this the other day and the lady said you could perhaps help please
Ma. Clarissa
A lovely day to you. 🙂
BRONWYN
thanks
Ma. Clarissa
How can I help?
BRONWYN
please someone help me, i have one email adress, its stuck on my grans account everytime i try to log in. we seperated our accounts last month. im not a tech-person so all of this has been horrible. i even went into store and they werent help on both occasions. i want my email/username attached to my account please
BRONWYN
how do you put my email adress onto my account?
BRONWYN
address*
BRONWYN
hello?

 

Ma. Clarissa has disconnected.
 
 
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