FrustratdAlumni
Level 3: Gumshoe

Why has the pencil Knickname edit ability disappeared from my accounts online?

Answered

Why has the pencil Knick name ability disappeared from my accounts online? I want to rename a new mobile SIM account.

1 ACCEPTED SOLUTION

Accepted Solutions
Smiley3
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Why has the pencil Knickname edit ability disappeared from my accounts online?

Hi FrustratdAlumni,

When you're logged into your Telstra My Account click on the 3 lines top left of the screen. Then click on Account Settings.

You'll be able to nickname your sim there. I just did it with one of mine.
I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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Smiley3
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Why has the pencil Knickname edit ability disappeared from my accounts online?

Hi FrustratdAlumni,

When you're logged into your Telstra My Account click on the 3 lines top left of the screen. Then click on Account Settings.

You'll be able to nickname your sim there. I just did it with one of mine.
I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

FrustratdAlumni
Level 3: Gumshoe

Re: Why has the pencil Knickname edit ability disappeared from my accounts online?

Easy Peasy when you know how! Thanks so much, I have updated my numerous accounts.

Smiley3
Level 23: Superhero
Level 23: Superhero

Re: Why has the pencil Knickname edit ability disappeared from my accounts online?

You're welcome Smiley Happy

 

It's the Telstra 24/7 App that has the pencil to edit the namesSmiley Wink

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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