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Level 1: Cadet

wifi prepaid adding to my account

I have a prepaid sim and have registed with Telstra.

 

I can see this phone number, but there is another that isn't mine and I can't delete it.  How can I do this.

 

Second, I have a wifi dongle for moble broadband.  How do I add this to My Account so I can check usage and recharge it.

 

Thanks to all and grateful for any help.

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Telstra (Retired)
Telstra (Retired)

Re: wifi prepaid adding to my account


@chrisjw61 wrote:

I have a prepaid sim and have registed with Telstra.

 

I can see this phone number, but there is another that isn't mine and I can't delete it.  How can I do this.

 

Second, I have a wifi dongle for moble broadband.  How do I add this to My Account so I can check usage and recharge it.

 


The best way to get both of these issues sorted out is to have a chat to our My Account Online Team, who are available via live chat:

 

Consumer Link: http://livechat.telstra.com/TCOM:ContactUsSmiley SurprisednlineServices:Login

Business Link: http://livechat.telstra.com/TB:AR:MyAccount:Register



-Dylan

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