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henrybutcher
Level 2: Rookie

Hi, I still use the T95. How are christmas day and mothers day alarms deleted. 

MishaDarcy
Level 1: Cadet

Apparently I am being charged for international phone calls. I don’t make international calls. Could you tell me where these calls were to, who they were to and the cost of these calls.RegardsStephanie

henrybutcher
Level 2: Rookie

Hi,I followed the directions to change my password but it just takes me around in circles.I login, go to my account, go to manage my email, click on change password and it takes me back to where I began. I give up, please help, thanks. Henry.  

Roz66
Level 1: Cadet

I am trying to set up my existing Outlook on to my Husbands' new Samsung A21s without having to go through Pop or imap passwords and all that. I did it before on his old phone and it was easy. I can't get this to accept the password.

EH67
Level 1: Cadet

Upgraded to IOS 14.3 a week ago and personal hotspot missing since. 
under settings setting/mobile it says to contact Telstra 125111 and unable to get through ever, regardless of time of day. 

AppleCare said Telstra need to switch on on network again? 

...

pricey2
Level 1: Cadet

need to add a phone number to a new sim card

Lynne5101
Level 1: Cadet

I wish to restore my football live pass. I would like to watch the match this afternoon 

Stellios
Level 1: Cadet

How do I extend the ring time for my call waiting from 1 ring to 8 rings.This is not the message bank ringing duration, this is while on another call. Thank you 

alan87
Level 1: Cadet

where does sim card go in essential Smart 2 phone - i have back off

Shan121
Level 1: Cadet

I want to discuss how to change from my current plan to prepaid.. please ring me

Eva8
Level 1: Cadet

I want to disconnect my home nbn and foxtel

FrustratedAnew
Level 1: Cadet

I have a Nokia 2.2 (Android One) which is stuck at Android 9 and a security patch that goes back to March 2020.
Nokia support keeps giving me an answer which implies that the hold up is due to "Telstra approvals".Is anyone else stuck on Android 9?Has ...

1157
Level 1: Cadet

How can I validate an “Android firmware update” of which I have just simultaneously received three copies?

kunga
Level 1: Cadet

Hi could someone please help me, as I can't speak to anyone at Telstra.  I live in an extremely remote area of the NT, and 550 km from my nearest store.I received an email from Telstra over a month ago saying that I need to return my lease phone and ...

Lukejew
Level 1: Cadet

bn224
Level 1: Cadet

Why am I receiving an error message "Please define account settings" when attempting to send photos selected from my "all images" bank to a selected e-mail address?

Paul645
Level 1: Cadet

I am trying to unlock my ZTE T21 phone, I don't have a code as I have been using it for over 2 years so haven't had to pay a fee. What now?

Shassie20
Level 1: Cadet

I am so upset right now. I am waiting on a preorder of Samsung S20 Ultra, have given up on that happening anytime soon so went and bought a $99 telstra prepaid phone to find out I cant activate it at all. For Australia this is disgusting amid this cu ...

Covid19Dayz
Level 1: Cadet

Hi There /Advise-Telstra-of-a-payment "TELL US WHAT YOU PAID"  online area I fill out the details and then get this message..... Sorry, an unexpected error occurred.

Please try again later. or this message.......Those details don't match our records. ...

TenFour
Level 2: Rookie

I'm looking for a new Browser for a Windows Nokia 1020 Phone to replace Internet Explorer that is now a dinosaur. The Phone won't support Windows 10. Any suggestions? Thanks

gsxr11
Level 1: Cadet
Rich77
Level 1: Cadet

Hi i placed an order on Friday for an Xbox with $0 upfront costs.  It still hasn’t been shipped.  I had a text saying I need to pay $1 for delivery to receive the item.  Is this a scam text?   

Tassietravel
Level 1: Cadet

I have just returned from a trip to the USA. I do not make or answer calls from or to my mobile. My family have instructions to only send SMS messages when I am over seas. On the 27/10/2019 I received a Telstra SMS saying that my balance is below $5. ...

Binway
Level 1: Cadet

I have a 7280 - finally put in a new battery, charged it up, inserted a working sim from another phone but the 7280 says Network unavailable. Is there anything I can do?

FrustratedAnew
Level 1: Cadet

I have a Nokia 2.2 (Android One) which is stuck at Android 9 and a security patch that goes back to March 2020.
Nokia support keeps giving me an answer which implies that the hold up is due to "Telstra approvals".Is anyone else stuck on Android 9?Has ...

Binway
Level 1: Cadet

I have a 7280 - finally put in a new battery, charged it up, inserted a working sim from another phone but the 7280 says Network unavailable. Is there anything I can do?

Mike1234321
Level 3: Gumshoe

Nokia 2.1 to NBN ??? Please help no wifi showing up on my phone and it's. Telstra prepaid SIM card just about to lose a phone 

aidbro
Level 1: Cadet

How do I go about unlocking my Telstra mobile network to use Vodafone Sim instead or can i send credit for one service to the other eg Telstra and vodafone maybe I can use *# used code.? 

Wilko67
Level 1: Cadet

I have an old work email linked to by bigpond and when I recieve emails the sender gets it returned not recieeved but I still get the emails. Can this old work email be removed from my bigpond? Thanks.

gmwheeler
Level 1: Cadet

I entered the code to increase ring time, and then messagebank 101 is not available anymore. Why should this have happened? Are there any faults with it at the moment? How do I get this service reinstated? 

BigglesAdelaide
Level 1: Cadet

Will there be a Windows Mobile  app? Lumia 950XL

robbo911
Level 1: Cadet

hi, Telstra one app has not updated for the last 11 days.I have deleted and reinstalled the app to no avail,the app has worked well for many years on my Nokia 930, it has just stopped updating the news,regards Tony

dajaco
Level 3: Gumshoe

I've searched the Telstra site and while I can find terms and conditions for using Telstra carrier billing on Google Play, I can't find any similar terms for carrier billing on Windows 10 Mobile. I can confirm app purchases do work using Telstra carr ...

Carly1
Level 2: Rookie

I got a message on my phone saying that my balance was 0.01 but when I went to recharge my credit it had 40 dollars on it already

Adrian000
Level 1: Cadet

Hello, 3-4 years ago I got a Telstra prepaid sim, after 1 year I changed=ported over to Amaysim (optus). For over a year now I have been getting Telstra Air notifications, and since I moved a few months ago, I am now getting telstra air  notification ...

daleh2222
Level 3: Gumshoe

HiI am with Telstra and have a post paid windows mobile with the AFL App on it.Can't get the Free offer to activate. Others appear to have been successful but can't see instructions on what the trick is.Can someone help??

kb110
Level 1: Cadet

I have a lumia 520 unlocked and purchased from harvey norman, are all lumia 520's blue tick or just one's purchased from telstra, is there a way to check. I want to use it outback for travelling connected to a broomstick aerial via a strike cradle.

Sharon250
Level 1: Cadet

Hi i have a Nokia 640LTE, can i still get the windows 10 up date ?

hillbilly351
Level 1: Cadet

how do I get afl live pass on my windows 10?

Boodek
Level 2: Rookie

So, if Windows 10 for Mobile is now deploying and available 19.05.16, why can I not, nearly 12 months later, update to Win 10 on my 640?

BigPete076
Level 3: Gumshoe

As at Feb 28, my windows phone with Telstra now thinks that daylight savings has finished and is 1hr out (Sydney). It is having an effect on my email syncing etc.

poppa1
Level 6: Bloodhound

What has now happened to this.Now you can't see when your email is to migrate to Telstra mail.can anyone help here...

Maria679
Level 1: Cadet

Can Telstra give 1GB worth of $10 and cut it off once I recharge again. And how do I get the old freedom plus back

rawal
Level 1: Cadet

Hello! I want to unlock my Nokia Lumia 530, I'm in Pakistan. According to the following details https://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobiles-KB/How-to-unlock-your-Pre-Paid-Mobile/ta-p/67548 My device is eligible for free unlock.

dcaj2
Level 2: Rookie

When will an update be available so that I can run WIndows 10 Mobile on my Telstra Lumia 930?

jzz30boost
Level 4: Private Eye

Just wondering if Telstra is going to stock the Lumia 950 and when can we per-order???

anapouhila
Level 2: Rookie

please I got a x-mas present friend in Australia, is a Nokia Lumia 530. I can't unlock it. please really need your help how to unlock it

pricey2
Level 1: Cadet

need to add a phone number to a new sim card

Lynne5101
Level 1: Cadet

I wish to restore my football live pass. I would like to watch the match this afternoon 

1157
Level 1: Cadet

How can I validate an “Android firmware update” of which I have just simultaneously received three copies?

Lukejew
Level 1: Cadet

bn224
Level 1: Cadet

Why am I receiving an error message "Please define account settings" when attempting to send photos selected from my "all images" bank to a selected e-mail address?

Paul645
Level 1: Cadet

I am trying to unlock my ZTE T21 phone, I don't have a code as I have been using it for over 2 years so haven't had to pay a fee. What now?

Shassie20
Level 1: Cadet

I am so upset right now. I am waiting on a preorder of Samsung S20 Ultra, have given up on that happening anytime soon so went and bought a $99 telstra prepaid phone to find out I cant activate it at all. For Australia this is disgusting amid this cu ...

Covid19Dayz
Level 1: Cadet

Hi There /Advise-Telstra-of-a-payment "TELL US WHAT YOU PAID"  online area I fill out the details and then get this message..... Sorry, an unexpected error occurred.

Please try again later. or this message.......Those details don't match our records. ...

mukesh456
Level 1: Cadet

If you don’t know what is Call Forwarding iPhone 5 AT&T or what is CFU or CFC or never seen like that then didn’t get to frustrate anymore because today our post is also all about this Call Forwarding, Call Forwarding Unconditional (CFU) and Call For ...

Hellsbells56
Level 2: Rookie

Thanks for the
great service

Kevin_Hutch
Level 7: Deputy Inspector

I purchased my Microsoft Lumia 640 LTE from Telstra and yet can not add it to my profile, why. I am a hostile to touch screen operator, but still a happy customer, over two years after my purchase, especially after loading Windows 10. The latest W10 ...

htc8x
Level 1: Cadet

htc 8x, career telstra, upgrade from win 8.0 to win 8.1

ACT23
Level 1: Cadet

Good morning.I have a Nokia Lumia 625 Windows phone and would like to download the following apps- Maps Google Inc, CFS Fire and Alert SA. Any suggestions would be gratefully  accepted. Thank you.CheersAlly

bislar
Level 2: Rookie

why telstra show laziness to release windows 10 to all windows phone who can support this latest os

Connor16
Level 1: Cadet

It's scheduled today.. but not sure if it will go ahead.. theres not really any info on it that i can find throughout forums. anyone got info? 

GlennL
Level 21: Augmented

Windows Phone used to make it very hard to load ringtones on your phone but now as long as its in the music libraryit can be a ringone. Windows Phone also has a file browser which can be downloaded here, which is useful if your music file is not in t ...

pedah
Level 18: Intelligence Chief

Looks like pre order will start today at 12 pm for the lumia 930. Comes with power up speaker. Telstra amended the ongoing Exchange post about it this morning.

Rustie
Level 1: Cadet

Hi everyone,Just checked my phone update and am currently updating to GDR3.I have a Lumia 920 on Telstra.Cheers.

pedah
Level 18: Intelligence Chief

Looks like this budget phablet is coming to local carriers instead of the 1520, what's up with that?

http://www.news.com.au/technology/gadgets/nokia-lumia-1320-review-a-decent-affordable-phablet/story-fn6vihic-1226805696994

panagioti
Level 1: Cadet

Hey,So I've updated my 920 with the Amber update and I have new features like FM radio, the smart and pro camera apps and the ability to customise the camera button to what app it opens. But for some reason I don't have Nokia glance screen and Tap to ...

wpdownunder
Level 17: Bureau Chief

http://bit.ly/144BcKS 

Telstra (Retired) DanielM
Telstra (Retired)

Just in case anybody encounters the same problem I just did, here is the solution should it happen to you. My Lumia 920 froze and stopped responding, to get past here I held down the power button for ~10 seconds or until the screen turned off. From h ...

I-Eat-Carrots
Level 6: Bloodhound

Windows Phone 8 Mobile Phones Currently Available with Telstra Windows Phone 8 is the latest mobile phone operating system released by Microsoft at the end of October 2012. Incase you are wondering what the fuss is about, here are the hottest feature ...

robyn056
Level 1: Cadet

Can anyone help with an ongoing issue (since Nov 2011 approx) - reminders for some recurring events in Windows Live calendar just don't popup on my HTC Mozart. Seems to be that the first instance of a reminder for a  recurring event works fine, but a ...

wpdownunder
Level 17: Bureau Chief

For those that might not be aware, if you buy a Samsung Omnia W from Telstra (limited to first 5K eligible handsets) - there is a free redemption offer of a 3-month Zune Music Pass with Microsoft. This allows your Phone (and PC and up to 4 devices to ...

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