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AurumThree
Level 3: Gumshoe

Hi all, I have been having a really frustrating experience getting Telstra Porting team to port my number from Optus. This is the fourth week now and all I am getting from the porting team is porting not happening yet due to system issue. What is the ...

HetroElectro
Level 2: Rookie

I have an overdue account of so many dollars and also a Payment Extension agreed  for of so many dollars (about a few dollars more in cost) which is also overdue for the same overdue account. Can I pay the overdue balance amount only now to avoid sus ...

Level 25: The Singularity Jupiter
Level 25: The Singularity

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Already_Done
Level 1: Cadet

Trying to link phone to my telstrT account and get a message about insufficient Privileges or Parent. Ideas? 

RWC44
Level 2: Rookie

Trying to print page 1 of the Telstra bill and only half a page being printed. Prior to August this year there was no problem.The printer is OK

Michael145
Level 1: Cadet

All, I'm absolutely exasperated and frustrated at not being able to get a simple issue resolved with Telstra (enabling an email mailbox).  I've raised several incidents and several complaints via the complaints process but cannot get any service or r ...

kroogz82
Level 1: Cadet

Hi All, I went into store last week (13/10/19) to upgrade from staff connect plan to 60gb Medium Telstra plan (normal plan) with iPhone 11 Pro Max. The order was placed and I received the phone immediately, however the order is still provisioning aft ...

Kawal12
Level 1: Cadet

Hi just sending my complaint no with this post. Actually i bought a telstra phone with a $99plan anf i got international calling free with that. After i thought i need a another for my wife and i bought a second phone and we had a conversation about ...

La4
Level 5: Eagle Eye

Can anyone recommend a prepaid sim card.   I would not use it excessively or have international calls on it.    I am a bit confused about the sim cards that are  around that start at $2.00 Can someone advise me how that works.   thanks

Anup12
Level 2: Rookie

Mobile sim activation been waiting for 5 days still no news from telstra.

La4
Level 5: Eagle Eye

Can anyone recommend a prepaid sim card.   I would not use it excessively or have international calls on it.    I am a bit confused about the sim cards that are  around that start at $2.00 Can someone advise me how that works.   thanks

cfaz
Level 1: Cadet

Hello, I have bought a new phone outright and need done help sorting out my existing plan which is due to expire soon.i am wondering if there is still a byo plan?

Mazzy3
Level 1: Cadet

Transfering credit 

171019
Level 1: Cadet

Hello, In Chat, what categories do I select to be able to update my White Pages Australia residential details. There seems to be no obvious choices in the drop down lists relating to this Thanks 

birdsst
Level 1: Cadet

I have my internet with Telstra, but mobiles for all family members (4) with Optus.  This is primarily because Optus allow me to share 120gb of data across the 4 mobile phones.  Does Telstra offer anything similar?

mokey
Level 2: Rookie

We currently have a $29 and $39 plan which we are being told is being increased to a $40 and $50 plan.  We can't afford the increase in plan amount as this equates to an increase of $264 a year.  Is there a $30 and $40 plan that we can be put on inst ...

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

Md0
Level 1: Cadet

Is it standard practice for Telstra not to port a mobile number across within 48 hours or is over a week and counting the norm.

Jonlo_
Level 2: Rookie

Hi, I’m currently with Telstra on a $79 Mobile Plan + iPhone device contract that ends 24th December 2020. The current outstanding payout of the device is around $1170. If I upgrade to a new Telstra month to month Medium plan + iPhone 11 Pro now, wil ...

Nxmah
Level 1: Cadet

I need my subset code for unlock the phone blocked by Telstra/boost

Level 25: The Singularity Jupiter
Level 25: The Singularity

This post has been moved to the appropriate board. Please click on the link above to find its new location.

kroogz82
Level 1: Cadet

Hi All, I went into store last week (13/10/19) to upgrade from staff connect plan to 60gb Medium Telstra plan (normal plan) with iPhone 11 Pro Max. The order was placed and I received the phone immediately, however the order is still provisioning aft ...

Wh0
Level 1: Cadet

Just wondering, if there is any plan to introduce an effective auto-recharge option. The current option is just crap. A few basic features are required. 1. Recharge when the previous recharge is expired. We can't set recharge on the 3rd of every mont ...

Tfan
Level 2: Rookie

I have been a long term Telstra Customer and have used a few of the Telstra Roaming packages over the years.The current Telstra International Day Pass at $10 has some positive inclusions/benefits and can save many people from "Bill Shock"But for me/u ...

Racroy
Level 1: Cadet
Garry49
Level 3: Gumshoe

I play a game on here callede Armada Tanks. The comp is broken up by Country and State, however, I keep losing my state comp and the controllers tell me it is because of my provider, Telstra. Anybody else have this problem? and if it has been fixed, ...

Wili
Level 1: Cadet

Being a member since inception of Telstra  24/7  I had built up nearly 11000 points , staying on the same prepaid plan I was forced to change my number due to harassment on the service, I didn’t know that by changing my number I would lose all my poi ...

LeslieV1
Level 1: Cadet

I receive bills for my two Telstra accounts via email each month. Both are PDF documents. One bill prints satisfactorily the other bill gives me a PDL error and wont print. It is not an Adobe problem nor is it a Fuji Xerox printer problem it is a Tel ...

Screenname17
Level 1: Cadet

I'm experiencing frequent drop outs with NBN connection. The 24x7 app has directed me to this "smart troubleshooting" tool.  The tool has identified an issue and stated it will now walk me through a series of troubleshooting steps.  However there is ...

Ciggy001
Level 1: Cadet

I had an email today about someone completing an online registration on telstra.com to access my account. Did the online chat thing and the guy said this name had access to my account etc. He said that he removed the person but I'm a bis suspicious a ...

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