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liz1979
Level 1: Cadet

i Need replacement sim ASAP need prepaid sim cause phone got stolen.. telstra say call them??? how the f$%k can i call with no phone and crowd support hasnt woirked for 3 days .

immortalmc
Level 1: Cadet

On the 3rd of May, I called 13 22 00 to organise a refund for an overpayment. The consultant I spoke to asked for the amount and initially advised she would send me a cheque. Having organised a refund of an overpayment before I knew this was not the ...

Panther64
Level 1: Cadet
NThappytelstra
Level 1: Cadet

Hi,My postpaid plan was suspended by Telstra control group when they "see" some "irregularities" in my account. Service suspended 8PM friday and I was not able to make any call and could not use my data. That means completely out of connection. Contr ...

Is Join-Me still the app for managing contacts on current telstra non-Smartfones.Have used JoinMe for my previous T108,T95,T54. now I need to upload contacts to new telstra lite F327s but cannot find join me drivers for this fone.[or can I just copy ...

Rowie1970
Level 1: Cadet

I have recently moved to Telstra as my service provider with a BYO plan. I want to change it to a business plan. I have an ABN. How do I make this change?

217
Level 1: Cadet

Hi, I’ve accidentally paid a bill for my Telstra bundle account twice & I was advised by my bank to contact Telstra directly for reimbursement. Thank you

MvdS
Level 1: Cadet

Is anyone else having or has this problem?  I have been trying to get resolved for over a week - Keep getting the run around. 

Vibh
Level 1: Cadet

Hi My account was disconnected on 6th May because of overdue amount of $496,upon contacting Telstra on several occasion on Chat and phone call i was advise i need to pay this amount and my connection will be active again. I receive a bill on 16th May ...

allegra
Level 1: Cadet

Telstra why do you make it so painful to pay an account, try to pay by Paypal, 404 nothing, try to pay by cc, 404 luckily checked and payment had gone through my account! 
Why is this continually happening, it's been months, why can't you just fix it!

Renee9
Level 2: Rookie

Allowed and blocked Activity and calls displaying 0 for Telstra mobile protect. Saying No results please try a broader field and search again

Val939
Level 1: Cadet

I was trying to let you know I paid my account

-2019
Level 1: Cadet

I put a $20 recharge on prepaid mobile and it has no credit left as of today and I’m on the day2day plan.

TheDrews
Level 2: Rookie

Why if I recharge early do I lose all the early time ie one week early so the expiry date is 90 days from recharge not from former expiry date.

Earwhisper1
Level 1: Cadet

Hi I have 231mb left of data I have 6 days to go on my 28 day plan and I have $15 Extra credit . When I run our of data will I be able to use that extra credit for data . Please

lpi40920
Level 1: Cadet

The 24/7 app does not include option for my prepaid mobile to be recharged monthly. It also does NOT have live chat option. I tried upgrading but no luck. How do I resolve?

veeblefetzer
Level 6: Bloodhound

Hello Team, Recently Telstra were kind enough to upgrade my bandwidth to 100Mb/sec.  Thank you for that. I power cycled the modems and ta da all was in order.  Since that moment, though, my usage is not recorded inside My Account.  Indeed the product ...

MaxKent
Level 1: Cadet

Can you sign up for a plan and get the phone instore on the same day?

Minotaur
Level 4: Private Eye

Hi allSo I have recently switched to Telstra prepaid and would like to recharge automatically. I'm on a 28-day cycle on the $30 prepaid. I know Telstra used to automatically extend the expiry date out to the same day of the next month if auto recharg ...

Missmiss1
Level 1: Cadet

I just want to replace my prepaid sim !

Panther64
Level 1: Cadet
allegra
Level 1: Cadet

Telstra why do you make it so painful to pay an account, try to pay by Paypal, 404 nothing, try to pay by cc, 404 luckily checked and payment had gone through my account! 
Why is this continually happening, it's been months, why can't you just fix it!

Dave441
Level 1: Cadet

The rules don't render on a mobile view. Instead they are stuck in a div floating way off on the right. As a result you get no indication if your password doesn't match the rules, you just can't click the call to action.

Oh and why am I not allowed pu ...

Mick21465
Level 1: Cadet

the best way to get value out of a shared data plan

MarkScarfe
Level 3: Gumshoe

Hi,Hi,Can somebody please explain what the left hand column means. Telstra phone support have zero idea and when I asked to speak to a supervisor I was cut off. They also tried to tell me the 669mb I used was apps running in the background. My origin ...

Station555
Level 2: Rookie

Hi, Ive just changed my plan to prepaid and am wanting to setup the auto recharge option.  However it looks like I only get the option to auto recharge on the same day each month, or when the credit reaches a certain amount.  Given that Im on the $40 ...

SR24
Level 2: Rookie

Are there any plans for telstra to allow prepaid customers to pay for one number access? I want to purchase an apple watch and utilise the cellular features but don't want to change from prepaid to plan. 

greengirl
Level 1: Cadet

I can't chat to support nothing happens why's

Kobelco7
Level 2: Rookie

We have had a flood and Telstra will not let me freeze my account while we move out for 4 months to have our house repaired....they want to still charge us. NOT HAPPY under enough stress already with house, dont need more billsAnyone else have this p ...

Moegreen
Level 1: Cadet

Best 90 dollars spent in my life

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