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Philby_11
Level 1: Cadet

Been charged for Bigpond Security add-on without authority. Pushed to 8 different “specialists” over a 2 hour period, had to explain the issue each time, call then mysteriously dropped out. Got an email today asking if I was happy that my issue had b ...

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

bbssrr
Level 1: Cadet

So if a bill doesn't show up in BPAY view one month what'd happened?Any one else having bills not show up this month?

Gezza69
Level 1: Cadet

They have disconnected my phone,how can I reach them to pay for my bill?

buzzbuzzen
Level 7: Deputy Inspector

Hello all, I had a Live Chat with a consultant on Saturday regarding an incorrect billing issue. I clicked the send me a copy of the chat email button at the end of the chat to my bigpond address. It is now Monday and no show. I looked up some archiv ...

Bongo-pc
Level 1: Cadet

I transferred from Optus two months ago. This is my first bill since that time. There is a Service Connection Charge for $99.00 that was explained to me when I accepted the transfer. What concerns me is that there are additional charges for my bundle ...

Lumpy7
Level 1: Cadet

Hi,

I have canceled my subscription within the two week trail period, I purchased an annual pass but unfortunately my service does not allow for streaming of all video.
My account says I'm subscribed until 2019 but I have canceled my subscription, I ne ...

Navdeep
Level 1: Cadet

Just want recharge my mobile
Need some suggestions

SumitSharma
Level 1: Cadet

 How do I complain about the unbelievable pathetic service that  I received last night? I called Customer care to discuss some billing issues however the 1st customer care executive whom I explained the issue puts be on hold on the pretext of discuss ...

MartinLarsson
Level 1: Cadet

Two years ago I bought and used a sim card for a holiday in Australia. Now when I'm trying to add credit to it I can´t. Is it possible to unlock it and add a new plan after two years or do I have to buy a new sim card next week when I arrive in Austr ...

Kneu
Level 1: Cadet

VISA DEBIT PURCHASE TELSTRA APPLI MELBOU-$4.99

Tersha68
Level 1: Cadet

Deactivated mobile phone number now in quarantine due to the fact of missing 6 month of recharge.I have been informed that my phone number is in quarantine for 3 years and if I buy a prepaid starter pack I can link my original phone no. to it. is thi ...

brownjelly
Level 1: Cadet

Have mobile Telstra Easy 3, Phone says only 1 cent left but I recharged 9/4/18. This is an sms and call phone and have only called Telstra mobile numbers. My account acknowledges my recharge, date and useage. Cant sms or save to sim. Three messages c ...

rekrab
Level 7: Deputy Inspector

Hi, please stay with me while I explain my problem. I would like to know how this could happen. I bought a brand new phone as my old HTC was years old even though I hardly used it. I am on a Telstra pre paid Long Life and recharge every 6 months. Bei ...

HenryPan
Level 1: Cadet

Recently, I moved to a new place. I want to get NBN from telstra but there is no phone socket in my new place. Is there any one know how to solve the problem? Should I apply for a profession installation to get my internet access?

Foxybabe233
Level 1: Cadet

How much do I Owe on my Bill Please.

Me751
Level 1: Cadet

I want to transfer credit from my old account that has been closed and transfer it to my new active account.

Marija1
Level 2: Rookie

Attemped to redeem the OneDrive 200GB for free offer and I get this error: "Microsoft was unable to set up your OneDrive bonus storage at this time. This may be due to a technical glitch so please try again." Clicked the 'Try Again Button' and reciev ...

Frustrated_Sam
Level 1: Cadet

Bought a $2 sim and initiated number porting request on Tuesday morning. I received a text that it can take unto 24 hours to complete. Frustratingly it's almost 3 days and the service isn't active yet. I have called porting team a few times and every ...

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

bbssrr
Level 1: Cadet

So if a bill doesn't show up in BPAY view one month what'd happened?Any one else having bills not show up this month?

Navdeep
Level 1: Cadet

Just want recharge my mobile
Need some suggestions

reoreo12
Level 1: Cadet

Just setting up my mobile a/c

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

JD1992
Level 1: Cadet

Myself and my partner have moved interstate about 2 months ago to my partners parents. We decided to move our internet and home phone bundle to there instead of cancelling to avoid paying cancellation fees. Because I work FIFO I can only organise stu ...

Emma-Lea
Level 1: Cadet

0455 489 606 had some how gained access to my telstra account added itself and when I had my card linked recharge more in one month than I do in 3 months

Danielx64
Level 2: Rookie

Hello, I am on a $70 BYO mobile plan, I would like to know, if I get a Home Wireless Broadband, could I be able to get an discount on the service? Thank you

wazza7b7
Level 1: Cadet

I've had no internet since 08/04/18
techo was to be here today between 1300hr and 1700hrs well that was a no show.
they ring me at 1720hrs to inform me they are not coming and the available day is 28/04/18 this absolute bull **bleep**