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Brooke141
Level 1: Cadet

How long do I need to wait for my activation on my prepaid it said it would be connected in 4 hours 18 hours on I’m still waiting?

ConfusedAgain1
Level 1: Cadet

My mobile is on a Pre-paid Plus plan (set to Auto recharge for use in Australia) which allows international roaming.I have purchased an International Data Pack (which I needed help to set up because my Data Bank was full).I now need to establish what ...

Aitch2
Level 2: Rookie

Not a very smart community if you can't get free to air tv without the internet every option on this useless site asks about connecting the internet,the suburb I'm in(Bellack) is connected through Telstra cabling,so simply connecting an aerial and sc ...

Soups74
Level 1: Cadet

Can i keep my Bigpond email  address after changing my home  internet to another provider with NBN

Pam972
Level 1: Cadet

I can’t sign into my account on 24/7 app. It’s now saying I’m not authorised to use it. I not only pay my bills but I pay my mum’s bills through it. Help me plzzzzzzzzzz

Kalem123
Level 1: Cadet

I was told by a sales rep that telstra is no longer doing the new phone feeling with there current contracts. Is this true looking to upgrade to s20 from s10 seems that every year there bringing out something new!! 

Marko661
Level 1: Cadet

Hi, I require a tax invoice for online phone purchase 

Divefreak
Level 1: Cadet

Telstra Plus - AFL tickets 2020. Does anyone know if Telstra is still offering $20 AFL tix again?  I can see WWE and Hyundai A league tix..but no mention of AFL..?

jhain54
Level 1: Cadet

So, I have cancelled my home broadband twice, yet still have wi-fi.  After the first call I was told I was a month in front on payments and I would be reimbursed after my account closed, which could take up to 48 hours. After a week of still having a ...

Aitch2
Level 2: Rookie

Not a very smart community if you can't get free to air tv without the internet every option on this useless site asks about connecting the internet,the suburb I'm in(Bellack) is connected through Telstra cabling,so simply connecting an aerial and sc ...

jhain54
Level 1: Cadet

So, I have cancelled my home broadband twice, yet still have wi-fi.  After the first call I was told I was a month in front on payments and I would be reimbursed after my account closed, which could take up to 48 hours. After a week of still having a ...

JayJay92
Level 1: Cadet

Hi,I just tried to buy $30 sim card with prepaid plan,But there is no section for transfering number from optus.So, i am worried about i will get new number from Telstra if i buy it like this online. Is there any way to buy Telstra Sim card transferi ...

Harman2
Level 1: Cadet

They are providing a wrong information, i had lost my device and i complain in stay connected, first they said you will get your devoce within 1-2 business days, but now ita 5th business day and they  doesn't dispatched yet. And now they guys are say ...

Tischa
Level 2: Rookie

I am advised my mobile will be transferred to my husband as he is the name on our household account.  As he is 86 years old suffering from advanced Parkinsons Disease and I am the person completely handling our account, is it possible instead to tran ...

digreene
Level 1: Cadet

I suspended my daughters pre-paid phone. I would like to unsuspend it.

I'm 24 male I have a disability I can't read or write properly my fiancé helps me out with lots of things.We have had a bumb in the road with her going away for a couple of months and she just come back. My bill is through the roof and I have tried t ...

priojitganguly
Level 2: Rookie

It’s being 10 days that I have calling the Philippines call centre regarding a refund which was suppose to be credited back to my credit card within 5-7 working days ....... sick and tired of following up because 1. They don’t understand customers 2. ...

2612
Level 1: Cadet

I have not received the new app even though I have applied for the app and received an email asking me what I thought of the new app

Rayyyyyyy
Level 2: Rookie

I was trying to upgrade my phone online today together with a plan for Apple Watch Series 5. but the website just said it was out of stock. Just wondering when can it get back in stock? any estimated date?Thanks guys.

Brooke141
Level 1: Cadet

How long do I need to wait for my activation on my prepaid it said it would be connected in 4 hours 18 hours on I’m still waiting?

Pam972
Level 1: Cadet

I can’t sign into my account on 24/7 app. It’s now saying I’m not authorised to use it. I not only pay my bills but I pay my mum’s bills through it. Help me plzzzzzzzzzz

Lisy
Level 1: Cadet

Connected at 8pm last night still waiting for the service to be connected

geocam
Level 4: Private Eye

Since scheduled upgrade my 24/7 app has failed to load service data? Now down for 5 days?

gloman
Level 3: Gumshoe

. Procedure stops with some thing went wrong try again message. Does it every time I try the procedure Used Chat to try to resolve issue, CSO used my login details and was unable to update and was told I would receive email regarding issue.Same probl ...

pippa5
Level 1: Cadet

are you able to assist me , mine ran out and needs a new one.

prakashb
Level 1: Cadet

I've had purchased a pre paid sim card from Telstra store Monday 17/02/2020. Having trouble activating sim myself I asked someone at Telstra store to do it for me. The guy at the store was helpful enough and said he has done the activation. After 24 ...

RossCompton
Level 1: Cadet

I have always had a fortnightly fixed direct debit set up for both of my telstra accounts, set and forget as they recommend, just discovered today on checking my account that the direct debit for my mobile plan no longer exists and must have been can ...

Hakea20
Level 1: Cadet

Two bills. Same billing period Core Internet: 21 Jan - 20 Feb Core Internet: 21 Jan - 20 Feb  Shouldn’t bill be for period of use?instead I am being told bill one is for month in advance. 

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit