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maddi5
Level 1: Cadet

Is there a way to get money back for outstanding credit on my bill?

YA2
Level 1: Cadet

In August we purchased a new bundle, iPad,accessories and a Tel Go Mobile Repeater W Nt. The technician that came to install the nbn told us it would not suit us so we returned it to the shop. Ever since we have been still getting charged for it, we ...

dominator8899
Level 1: Cadet

if i cancell my contracts what will it cost me

Wija1924
Level 1: Cadet

Hey There,I have a problem where I have two mobile services (my son and I) on the same account but I want to have have separate accounts for each service for ease of access. ie, account number 1 for mobile number 1 and account number 2 for mobile num ...

Theblockparty
Level 1: Cadet

Can not see my new offer for Foxtel now for 12 months on my offers

AMC072
Level 2: Rookie

What is the $10 charge for this Australia Ultimate on my latest bill and why wasn’t I informed it was happening?

Pache68
Level 1: Cadet

I have just moved from BYO phone to new phone and contract. Family name <Removed for Privacy> My number - <Removed for Privacy> we ordered online the phone has arrived - all is good. Just waiting for Sim to become activated. It was not clear at first ...

mdom4049
Level 1: Cadet

I have been receiving incorrect mail for over twelve months. Normally I RTS, which stops it for a little while but then it starts again. The person it is addressed to has never lived at this property. What do I have to do for Telstra to correct this ...

TelstraDIver
Level 1: Cadet

Why have we received a summarised bill this month instead of a detailed bill as per the years and years previously??

TelstraDIver
Level 1: Cadet

Why have we received a summarised bill this month instead of a detailed bill as per the years and years previously??

Lozza_69
Level 1: Cadet

Is there a reason why the cable broadband service has been so poor in recent months in Casula area and am I entitled to some form of compensation? Currently have no internet or foxtel outages again...

Jacqueline11
Level 1: Cadet

Hi Just wondering when my phone plan finish so I can change my device to another plan

SOLO2
Level 1: Cadet

Is there a way to remove the itemized detail of phone calls from your phone bill?

Elijah3
Level 1: Cadet

This is the 2nd month in a row that I have not had my Pensioner did out on my account

George21
Level 1: Cadet

I have two mobiles on plans, two iPads on Pre-paid, Home phone and BigPond (1500GB) on Home Internet Connect Plus and Foxtel from Telstra on my Account.  What will it actually cost me to take one of the mobiles to Optus?  That is, how do I determine ...

fpul
Level 4: Private Eye

I have been trying for 2 days to use live chat ,but I can list the options that I want but when I hit the Chat Now nothing happens no window appears

Christopher111
Level 1: Cadet

How does this compare to its predecessor. Does this plan include CreditMe2U?

Is there unlimited MMS??

Geo101
Level 3: Gumshoe

I am trying to work out what the Early Termination charge is for the latest home broadband plans. https://www.telstra.com.au/content/dam/tcom/personal/broadband/pdf/hbb-plans.pdfMy situation is that the last time I signed to a plan to avoid ETC's, I ...

maddi5
Level 1: Cadet

Is there a way to get money back for outstanding credit on my bill?

YA2
Level 1: Cadet

In August we purchased a new bundle, iPad,accessories and a Tel Go Mobile Repeater W Nt. The technician that came to install the nbn told us it would not suit us so we returned it to the shop. Ever since we have been still getting charged for it, we ...

Wija1924
Level 1: Cadet

Hey There,I have a problem where I have two mobile services (my son and I) on the same account but I want to have have separate accounts for each service for ease of access. ie, account number 1 for mobile number 1 and account number 2 for mobile num ...

RizoBarrass
Level 1: Cadet

Why did we get ripped off our plan and how come it changed so now we don't get to send any credit to the family and buy things with our recharge telstra is starting to be like the government now !! Get nowhere fast unless you give more than you can a ...

o_0
Level 19: Deputy Director

To recharge another persons service is very simple. Head to https://www.telstra.com.au/my-account/prepaid-recharge    you can recharge online 24x7. Just click recharge online now enter the service number and follow the prompts. Just make sure you are ...

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

1657
Level 1: Cadet
relliy
Level 1: Cadet

I bought a new SIM card 5 mins ago and trying to activate it but it's saying it's invalid number or it's already activated

Aa550
Level 1: Cadet
testok519
Level 2: Rookie

why cant you use the extra credit to buy a browser plus pack or at least a pay as you go option?

Goodbye Excess Data Charges

Hello New Plans.

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