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Level 3: Gumshoe

Hi guys,

I'm having the same problem that so many people reported in April 2016. It's now December 2017.

When redeeming the Microsoft OneDrive 200GB offer, I receive the technical glitch message and a suggestion to try again. I've tried for days but no ...

Level 1: Cadet

How do I redeem Office 365 to my desktop from my Platinum account

Level 3: Gumshoe

my business email is hosted exchange Telstra email. Is there a way to synchronise the email on a number of PCs for the single email address?ThanksCon

Level 1: Cadet

Please help have tried several times to get the offer but "Microsoft was unable to set up your OneDrive bonus storage at this time. This may be due to atechnical glitch so please try again." Can you tell me why I keep getting this message. Thank you

Level 1: Cadet

Keeps asking me to try again when I enter password. Any helpful hints?

Level 1: Cadet

Telstra, We are having an issue where when roaming on the telstra 4G network (eg not in the office wifi) we are getting bounced emails from anyone that is using office 365 at the moment. Upon looking into this further I have found that the source IP' ...

Level 1: Cadet

Our outbound emails to and pretty much any Office 365 accounts is bouncing with this message:    host []: 550 SC-001 (COL004-MC5F26) Unfortunately, messages from weren't sent. Please contact your ...

Level 1: Cadet

Does the TCCCP system offer a Public Address (PA) option which can run through the TCCCP handsets?

Level 1: Cadet

Hello, Does anyone know or has anyone been able to get their existing Iphone added to to their apple DEP portal? We are a enterprise customer and we purshase all of our Iphone from telstra, we have sign up for the Apple DEP and would like to move our ...

Level 1: Cadet

HI, My client has purchased web hosting through telstras service and I need to point his domains DNS (which is a MelbourneIT registrar) to your nameservers, i.e. etc. but I cannot seem to find out what these are?
Can you please let me kn ...

Level 1: Cadet

Hi, Is there any way for business customers to monitor their call usage from each individual devices? When I SMS 'use' to 17686, I get an update on my data usage. Is there an SMS for call usage notification/updates? Alternately, similar to the call u ...

Level 1: Cadet

I have a few clients I deal with who have Office 365 through T-Suite, all of them have outdated Office 365 Admin consoles. How do I go about getting this updated for them?

Level 1: Cadet

This evening I looked at the pre ordering for the new range of iphones, with a view or securing a couple for our business practice. Looking at the pre ordering site suggests that it has been established for domestic orders not for those of us on a bu ...

Level 2: Rookie

Hi, I am helping a friend setup Sharepoint 365. So please forgive me for this really basic question I ask. On a Small Business Premium subscription how much data or files (in MB/GB) can Sharepoint manage and is OneDrive seperate from the Sharepoint Q ...

Level 1: Cadet

Hi all, I'm trying to access the Exchange Online features, which I think are meant to be included in our Office 365 Small Business Premium subscription. When I log in to Office 365 as admin, I don't seem to have a menu in the top bar, nor do I have a ...

Level 1: Cadet

Hey, We have hit the 300 user limit of our Office365 Business Essentials account and need to upgrade to an Enterprise Account.  I am being told by Microsoft that this is now just a simple select the new package and wait 10 to 60 minutes, but the loca ...

Level 1: Cadet

Hi,I have just started using the Telstra MDM. Need to push approximately 20 different apps to 6 different iPads.Have setup the Apps in the Applications - List View and the apps are being pushed out as i go. Unfortunately for each app that i install, ...

Level 6: Bloodhound

Hi all, I have been looking into Office 365 Business Plans for some time.  Currently we host our own 2010 Exchange Servers which are due for an upgrade, so rather than investing in a new version and new hardware we are instead deciding on different O ...

Level 2: Rookie

Hello, I am aware that this is not directly a Telstra fault however it if under the service you are billing this customer on. When installing the Office 365 applications (Office 2013 applications) on 4 laptops I get a generic "Couldn't Install" error ...

Level 2: Rookie

I have been running a trial of Office 365 to demonstrate its capabilities to a number of small businesses.Now that the trial period is over and the demonstartions have successfully completed, I have cancelled the trial and want to establish a new "no ...

Level 1: Cadet

Hi there,In February I got an email and a letter advising that my account will be migrated to Telstra Apps Marketplace in late March.Well, after wasting plenty of time trying to get through to Tersltra they advised me that it didn't get done and they ...

Level 1: Cadet

The UX for the market place needs work .. progrs indicators would be good.

Level 1: Cadet

Question: Shared Web Hosting Plan using 2 Domain Names My client has two identical small businesses in separate suburbs. Website has been built using 1st domain name as the main one. At present, all info on both suburbs goes to main website. My clien ...

Level 1: Cadet

Hi i accepted the 2 Year free 200GB Microsoft One Drive offer and have installed it on my PC. having upload some files now, i now get a error saying its full. And i'm capped at 5GB? Any help would be much appreciated. Thank you

Level 3: Gumshoe

Anyone used WebSafeguard via Telstra and if so what was your experience like? Cheers,Jason.

Level 1: Cadet

I have my domain name and web-site hosted with Telstra ( ), using the Maxi Hosting Linux package. I cannot work out how to establish an e-mail address using my domain name, for example I would like to create an e-mail address ...

Level 1: Cadet

I used to resell Telstra T-Suite services and have been unsuccessful in getting my invoices from Telstra via support. The only have invoices I have access to are the ones after the upgrade from T-Suite to Marketplace. I need these invoices for taxati ...

Level 1: Cadet

Has anyone been given access to the Release version of Office 2016 yet? We only have "First Release" software which isn't "supported by Telstra until the full version is released". This is getting a bit painful as the CEO is wondering why we aren't " ...

Level 1: Cadet

I would like to understand the capabilities of the MDM solution provided by Telstra's implementation of Airwatch.What licence level does the Telsta implementation represent?Are there limitations to the implementation over an in house option?I am comp ...

Level 1: Cadet

Is anyone else getting charegd for extra liscences and then being told by billing that it is their fault and that they won't refind the incorrectly charged amounts? Even though the user experience in eth T-suite portal is confusing.