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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
I also wish I could switch back to ADSL2+, I was getting 99.999% reliability and constant speed of 15Mb/s.
No incoming call is possible with my VOIP now.
Outbound call disconnect abruptly after about 15 minutes. I have just been told by the staff at 1800TFIBRE that this is due to setting in my T-VOICE 502 handset. I cannot find any settings that limit the call to 15 minutes. Interesting piece of advice.
did you ever get your no incoming call + 15 minute dropout out issues fixed?
I have had 6 weeks of it, and getting nowhere so far.
tried 2 modems, 3 phone handsets, have Telstra trying to tell me it's NBN, NBN saying no fault found
15 minute dropout is like clockwork and doesn't correspond to internet dropout
(sounds familiar I'm sure)
any hints, ideas?
thanks in advance