Level 1: Cadet

telstra live chat 24/7

I have been trying to access 24/7 live chat but the link just stays not live, is there a problem with this service?

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Support Team
Support Team

Re: telstra live chat 24/7

Hi TassieTerence, I hope you've been able to get the assistance you need since posting. I'm not aware of any widespread faults which were affecting the online chat service yesterday - it may be worth clearing your browser cache and cookies and trying again via Our teams on 13 22 00 can help with any account questions or problems, and you can also request a return call through our 24x7 app, Once logged in, go to the Support tab and tap 'By Phone' under 'Contact Us'. You'll then be taken to a page where you can advise the reason for the call and the preferred contact number.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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