Small Business

cancel
Ask a question
  • All Posts
  • Answered
  • Unanswered
ReallyOverIt
Level 1: Cadet

Three weeks ago my email stopped sending. After questioning if my account is with Telstra (all my devices are) and so called "techs" remoting in to delete and then change my email settings back to the original on no less than nine occasions over the ...

pauljorel
Level 1: Cadet

Sorry Telstra but you SUCK, I have been stuffed around  for ages ,all I wanted to do is set an email but no Telstra says you must pay $7.00 month if don't want to pay $35.00 month for domain name, oh and sign up to domain now because the price change ...

joshuam101
Level 1: Cadet

Hello, My friend was trying to access my website on his mobile and it says telstra is blocking the site due to virus/malware. How do I get back into the good books with telstra? Thanks

jimmyjames1
Level 2: Rookie

Hi Crowdsupport, I have a server hosted in Zettagrid. I am finding when I go to any clients premises that have a new or recently deployed Telstra cable or NBN plan that I can't access or even ping my Zettagrid public IP. I don't get any issues with s ...

SmallBus
Level 1: Cadet

On behalf of a client, on their existing, large Telstra account, I ordered a small business SIM only plan online, because it's a good plan for the task and it's only available online. All I have is an order confirmation number.  Delivery of the SIM i ...

logen
Level 1: Cadet

I have a DOT account; we are using the original Cisco phone (now about six years old) but after making or receiving 1-2 calls it "loses the line", and needs to be powered off / on, then rinse/rpt. We've had our router, cables, plug points etc checked ...

dgm
Level 2: Rookie

Is Telstra Business Connect the new UC-One app and the replacement for the TIPT Toolbar? https://enterprise-support.telstra.com.au/t5/Knowledge-Articles/Telstra-Business-Connect-App/ta-p/4713 Also, is there any way we can get notifications on TIPT up ...

TheB0ss
Level 1: Cadet

Trying to establish site to site vpn with TP-Link TD-W9970 and Netgear 7610Please assist

freomedia
Level 1: Cadet

Why is Telstra DNS Propagation is so slow for Western Australia. We have changed the DNS on two websites in recent weeks and both have had problems with being viewed on Telstra NBN connections while quickly being able to view on all other Australian ...

NumbersGuy
Level 2: Rookie

Hey guys, is there a way to buy and manage any of the special (smart numbers ACMA calls them) with Telstra? can Telstra buy one (or many) for me and configure for my business when I have a voice service with Telstra? where can I find more info about ...

Nick0h
Level 1: Cadet

We have learnt to understand that Telstra One Number is now available for all accounts including business accounts. I am faced with a new challenge in trying to convince the business that $5 a month is business justified and not just a luxury additio ...

AJParkes1
Level 2: Rookie

I am having issues with loading all 3 of my websites on the Telstra network today, 4G, NBN, ADSL - I cannot get any Telstra network to load my sites, yet Optus and Vodafone are working.  www.ajparkes.com.au is one of them.  I have spoken with my prog ...

lovelybubbly
Level 2: Rookie

I'm looking at providing 4g Failover to a Telstra Cable connection that goes down every few weeks. We would need a public ip address for the 4G connection, is that provided by the following products? https://www.telstra.com.au/small-business/broadban ...

benhelps
Level 8: Inspector

Hey, at work we're (still stuck) using the supplied business grade V7610 modem. A few times now in the last several weeks our NBN has cr4pped itself leaving us running off the 4G dongle on the V7610. We've since discovered that it basically breaks ou ...

CCMS
Level 2: Rookie

When will Telstra One Number be available for Apple Watch Cellular users on a corporate plan? It is currently only available to consumer and small business customers.

DamianVL
Level 1: Cadet

Hello Community,  One of my customers has recently rolled out TIPT. I'm trying to making some changes to the call flows via the CommPilot portal: https://ews.tipt.telstra.com/Login/ I've accessed this link via the Enterprise Help & Support page under ...

in-limbo
Level 2: Rookie

Anyone else been kept with no broadband and no solution for 12 days after cessation of ADSL2+ service and complete failure to activate the Telstra Business on NBN?We've had sync all the time and tried 2 Telstra Gateway Pro modems and also two NBN-com ...

cozz
Level 1: Cadet

Hi,    I have been having intermittent issues in sending emails for a few weeks.  Now it is occurring all the time.  I have a Telstra business DSL connection and was instructed to use smtp.telstrabusiness.com as the SMTP server.  No authentication an ...

Kent5
Level 1: Cadet

Hi, Does anyone have internet problem in these two locations, as two of our store is currently down for Internet.  

GPGPGP
Level 2: Rookie

Spoke to online chat on Monday when I had a whole lot of errors after logging on trying to manage my mobile device (business account). They promised a fix was going in as we speak (I doubt this somehow). And now when I logon I am greeted with: Your T ...

Meg_MYOB
Level 1: Cadet

Hi, I have a telstra t48g. If I try and redial a number that I missed I get 'SIP XSI authorisation failed'Please can anyone help? as it would be handy not to have to write the number down just to call them back.Thanks.

Inch57
Level 1: Cadet

24/7 chat is always very reassuring with user names to try (in 3 to 5 business days - why so long?) but after patiently waiting for the Telstra wheel to ever so slowly turn I still cannot access my account online

DamianVL
Level 1: Cadet

Hi Team, Question is aimed more toward the Enterprise uses but does having a Next G Primary solution connected to an MPLS offer a static IP?  Thanks. 

LouB2017
Level 1: Cadet

Hi,Our business receptionist can no longer send emails to my bigpond.com account. They are being blocked with the sender getting a message saying Bigpond has detected them as spam. What can I do to enable this user to send me emails again?Thanks

sKraeL
Level 1: Cadet

I'd like to be able to access my work network which is on DOT via the "Telstra Gateway Pro" V7610 (FW version V2.2.1.22) from home (or out-and-about)  using my Surface Pro 4 Windows 10 PC. I have followed the guide carefully.http://www.telstra.com.au ...

Raucous
Level 1: Cadet

As of yesterday, my IMAP  business email account is now in suspension for 10 consecutive days.There has been no notification of why this is so, either in the lead up or following the address suspension.I have a primary TIO investigation underway and ...

sdmcall
Level 1: Cadet

I changed my business over to the nbn on the dot system months ago but was told you dont support a free email box on the dot system. I now have to pay $79 a year to have an email box for my business. Why, when every other provider of the nbn supply f ...

JHSFencing
Level 1: Cadet

Hi We are a business operating in Perth WA and during the outage in May of 2016 we lost a lot of business due to modem reboot that Telstra did we waited days for a new modem only tobe told that there were non as there was a shortage, I am wondering h ...

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

Utilise the docuement below to add features like speed dials etc to Polycom handsets and also add remove features from the UC-One client.   TAGs can be used to add features to handsets like   Pickup buttons for pickup groups Hotlines Multiline appea ...

Goodbye Excess Data Charges

Hello New Plans.

Find out more