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Aus_Karlos
Level 1: Cadet

So im about to throw this modem in the bin and i need some help.
1) Currently im unable to forward port 80 without the router deleting the port after 30 seconds.
2) If i make more than 3 port changes on the WebGUI it will lock all ports until reboot.
3) ...

MrSerious
Level 3: Gumshoe

Hello. I’ve searched for days, but can’t find info or contact in personal or business. I’ve had a static IP for a year or so.I can access my network storage and IP camera servers via the IP address.I’ve got a domain name via Telstra Registrar Melbour ...

Richard4
Level 1: Cadet

Have sold business. How do I arrange transfer of telephone and data services incl ADSL internet?

AJParkes1
Level 2: Rookie

I am having issues with loading all 3 of my websites on the Telstra network today, 4G, NBN, ADSL - I cannot get any Telstra network to load my sites, yet Optus and Vodafone are working.  www.ajparkes.com.au is one of them.  I have spoken with my prog ...

ginabain
Level 1: Cadet

Starting yesterday our cordless phone stopped ringing and being able to dial out. I have tried dialing out and recieved many calls on the phone with a cord. I pressed the bottom left button on the cordless phone that says line and it show one of our ...

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

If you are using a TIPT VMR - we now have a fantastic companion app available to control your VMR. Download the VMR Companion App Get the tools to run even more productive meetings: * Start you meeting with an easy click * See who has joined your m ...

lovelybubbly
Level 2: Rookie

I'm looking at providing 4g Failover to a Telstra Cable connection that goes down every few weeks. We would need a public ip address for the 4G connection, is that provided by the following products? https://www.telstra.com.au/small-business/broadban ...

Inch57
Level 1: Cadet

24/7 chat is always very reassuring with user names to try (in 3 to 5 business days - why so long?) but after patiently waiting for the Telstra wheel to ever so slowly turn I still cannot access my account online

valli
Level 1: Cadet

I received a call from a person stating she was from Telstra and discussed NBN connection for my line. She quoted a price of 120 dollars with further reductions. She said that she would call back and lo and behold I get an email from Telstra confirmi ...

lolly21
Level 1: Cadet

Has anyone had the situation where it has taken 8 months for a NBN business order to be complete due to a stuff up with address and then because the other two business have connected seems as if it has caused confusion with the case manager (indian) ...

AJParkes1
Level 2: Rookie

I am having issues with loading all 3 of my websites on the Telstra network today, 4G, NBN, ADSL - I cannot get any Telstra network to load my sites, yet Optus and Vodafone are working.  www.ajparkes.com.au is one of them.  I have spoken with my prog ...

lovelybubbly
Level 2: Rookie

I'm looking at providing 4g Failover to a Telstra Cable connection that goes down every few weeks. We would need a public ip address for the 4G connection, is that provided by the following products? https://www.telstra.com.au/small-business/broadban ...

benhelps
Level 8: Inspector

Hey, at work we're (still stuck) using the supplied business grade V7610 modem. A few times now in the last several weeks our NBN has cr4pped itself leaving us running off the 4G dongle on the V7610. We've since discovered that it basically breaks ou ...

CCMS
Level 2: Rookie

When will Telstra One Number be available for Apple Watch Cellular users on a corporate plan? It is currently only available to consumer and small business customers.

in-limbo
Level 2: Rookie

Anyone else been kept with no broadband and no solution for 12 days after cessation of ADSL2+ service and complete failure to activate the Telstra Business on NBN?We've had sync all the time and tried 2 Telstra Gateway Pro modems and also two NBN-com ...

cozz
Level 1: Cadet

Hi,    I have been having intermittent issues in sending emails for a few weeks.  Now it is occurring all the time.  I have a Telstra business DSL connection and was instructed to use smtp.telstrabusiness.com as the SMTP server.  No authentication an ...

Kent5
Level 1: Cadet

Hi, Does anyone have internet problem in these two locations, as two of our store is currently down for Internet.  

Erniechin
Level 2: Rookie

Hi, how do I obtain previous bills of my account(from 01/12/2015 - 30/06/2016)?Thanks!

Community Manager CrowdSupport Community Manager
Community Manager

If you want to change your Call Diversion and Call Forwarding settings, just follow these simple steps.   To set-up Call Forward Immediate.
1. Lift your phone’s handset and wait for the dial tone.
2. Dial *21
3. Key in the number you want your calls for ...

gabrielsadaka
Level 1: Cadet

Hi, I just received my Nokia Lumia 920 and called up to have my new sim activated as my old sim wasn't a nano sim card and was told it will take between 5-24 hours for the sim to be activated. I am an existing telstra business customer, I ordered a n ...

Aus_Karlos
Level 1: Cadet

So im about to throw this modem in the bin and i need some help.
1) Currently im unable to forward port 80 without the router deleting the port after 30 seconds.
2) If i make more than 3 port changes on the WebGUI it will lock all ports until reboot.
3) ...

Inch57
Level 1: Cadet

24/7 chat is always very reassuring with user names to try (in 3 to 5 business days - why so long?) but after patiently waiting for the Telstra wheel to ever so slowly turn I still cannot access my account online

DamianVL
Level 1: Cadet

Hi Team, Question is aimed more toward the Enterprise uses but does having a Next G Primary solution connected to an MPLS offer a static IP?  Thanks. 

LouB2017
Level 1: Cadet

Hi,Our business receptionist can no longer send emails to my bigpond.com account. They are being blocked with the sender getting a message saying Bigpond has detected them as spam. What can I do to enable this user to send me emails again?Thanks

sKraeL
Level 1: Cadet

I'd like to be able to access my work network which is on DOT via the "Telstra Gateway Pro" V7610 (FW version V2.2.1.22) from home (or out-and-about)  using my Surface Pro 4 Windows 10 PC. I have followed the guide carefully.http://www.telstra.com.au ...

Raucous
Level 1: Cadet

As of yesterday, my IMAP  business email account is now in suspension for 10 consecutive days.There has been no notification of why this is so, either in the lead up or following the address suspension.I have a primary TIO investigation underway and ...

sdmcall
Level 1: Cadet

I changed my business over to the nbn on the dot system months ago but was told you dont support a free email box on the dot system. I now have to pay $79 a year to have an email box for my business. Why, when every other provider of the nbn supply f ...

JHSFencing
Level 1: Cadet

Hi We are a business operating in Perth WA and during the outage in May of 2016 we lost a lot of business due to modem reboot that Telstra did we waited days for a new modem only tobe told that there were non as there was a shortage, I am wondering h ...

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

Utilise the docuement below to add features like speed dials etc to Polycom handsets and also add remove features from the UC-One client.   TAGs can be used to add features to handsets like   Pickup buttons for pickup groups Hotlines Multiline appea ...

-Bennie-
Level 1: Cadet

So we run a Red Rooster my wife and I. Our Telstra DOT service goes down ( No phone, no internet ). I ring Telstra support on Friday, Nah they say, we can't comeI ring back and complain, constructively.... Yeah ok, we'll try againA technician rings t ...