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Plasticman
Level 1: Cadet

Greetings, Trying to run a business and our NBN is down, we have a 4GX USB Pro (backup) but it isn't working. Blue light is on but cannot connect.  Any advice please.

Genealogist
Level 2: Rookie

Back in February our  Charity's site www.wcmenshed.org was hit with  PHISHING attempt.Telstra reacted by blocking the site and showing a "Malicious Content" warning.Over a number of phone calls to Telstra from my home, and being transferred through m ...

colinvs
Level 1: Cadet

Hi there, I'm about to connect a FortiGate 60E-DSL to Telstra NBN and assume all I need to do is to set the dsl interface to DHCP as Telstra uses IPOE based NBN. I've been checking other threads in FortiGate Forum and noticed some people did have dif ...

Sikofit
Level 1: Cadet

Anyone else having the problem of not receiving a bill. This has been ongoing for ages.My phone calls to telstra eventually fall on deaf ears and there is never any follow up. Last month was another guarantee (finally by an Aussie) it would be sorted ...

cooper2006
Level 2: Rookie

I placed an order over a week ago through Telstra and although I my credit card has been debited for 2 months charges, I have not had any communication from Telstra despite several phone calls to their Agent on 1800 081 661 and 132200. It appears nei ...

billingissue
Level 1: Cadet

Hi @BradKelly you recently posted about an update to firmware & search functionality on polycom handsets.https://crowdsupport.telstra.com.au/t5/TIPT-Office-Phones/TIPT-Directory-now-available-on-Polycom-Handsets/td-p/812444 I have done as you suggest ...

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

Updated TIPT hardware guide    Including   Polycom Handsets and Conference phones ( Trio 8500 now available) Cisco MPP Handsets and expansion modules Panasonic DECT phones One Access IADs  

KeiranLusk
Level 1: Cadet

Hi,It looks like Telstra has rolled out new mobile plans today and there is no longer an option to lease the mobile handset and upgrade each year. I was looking to upgrade my handset to Samsung S10+ on the $129 monthly lease plan (160GB) but that opt ...

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

NEWSFLASH   Cisco MPP handsets are now available to be deployed with TIPT installations.   Supported Handsets - available on MPLS and TIPT over the Internet.  

mikey351
Level 2: Rookie

Hi. I have a Telstra WI-FI 4GX Advanced III, with a data sim that is linked to an account that has pooled data. Each SIM has been allocated 2gb. I'm noticing that as I get near the 2G theoretical limit the 4GX is showing an alert. When I reach the 2g ...

Genealogist
Level 2: Rookie

Back in February our  Charity's site www.wcmenshed.org was hit with  PHISHING attempt.Telstra reacted by blocking the site and showing a "Malicious Content" warning.Over a number of phone calls to Telstra from my home, and being transferred through m ...

billingissue
Level 1: Cadet

Hi @BradKelly you recently posted about an update to firmware & search functionality on polycom handsets.https://crowdsupport.telstra.com.au/t5/TIPT-Office-Phones/TIPT-Directory-now-available-on-Polycom-Handsets/td-p/812444 I have done as you suggest ...

pwaves
Level 2: Rookie

Hi, I have just installed a new business mobile broadband service using the new Telstra 4GX Modem.(huawei B618-23ED) I need to set up port forwarding to allow remote access to Security camera and 1 computer. I have a dynamic dns service set up and po ...

Dired62
Level 1: Cadet

I’m a small business in a semi rural area. I often use call forward to my mobile when I’m going to be out all day. Today Telstra I formed me that this service has been discontinued!!

Does anyone know of another way to forward calls?? Or do I just swit ...

DineshSCBS
Level 1: Cadet

Hello We are running a business from home and have two phone lines. We need to migrate to NBN (HFC technology) over the next few months. We are looking seriously at the following plan which seems to meet our requirements. https://www.telstra.com.au/c ...

AzzaE
Level 1: Cadet

Hi - looking to switch to Telstra FttN NBN service with land line and need to know categorically if I can a) divert to another number on no answer and b) change/set the delay before it actually diverts - i.e. set the number of seconds/rings after sta ...

shane111
Level 1: Cadet

I have a static IP network block (what used to be called a Class C a long time ago) which I need to get routed to my NBN service.  I've spent hours on the phone talking to Telstra call centre staff, who have ultimately been unable to assist me in get ...

colinvs
Level 1: Cadet

Hi there, I'm about to connect a FortiGate 60E-DSL to Telstra NBN and assume all I need to do is to set the dsl interface to DHCP as Telstra uses IPOE based NBN. I've been checking other threads in FortiGate Forum and noticed some people did have dif ...

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

NEWSFLASH   Cisco MPP handsets are now available to be deployed with TIPT installations.   Supported Handsets - available on MPLS and TIPT over the Internet.  

Ravikp
Level 1: Cadet

I have multiple V7610 modems in 5 different locations with NBN. Im trying to do RDP in first place.I did same configs in all the location likeallowing a port through Windows Firewall, ( 3389 tcp port) Allowing remote desktop connection,Port forwardin ...

prchappie
Level 2: Rookie

29/4/19 Telstra started upgrades to Port Arthur 7182 tower. Been dealing with tech support with out any success. Tested tower and all is okay!! As property is 100km away I have had a couple of trips to no avail. I am currently there now and rebooted ...

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

If you have a handset or site on MPLS that you would like to migrate to over the Internet. See the below guide

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

Did you know that TIPT has some excellent built in business continuity features?   At the user level a user can be configured with call forward unreachable. In the event that their handset becomes unregistered from the platform, calls can be sent to ...

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

Great news from the land of TIPT / Liberate.   The TIPT call centre client and Reception clients are now available over the internet.   Please use the dedicated Internet access links below :   miReception (For customers accessing TIPT over the Intern ...

classof69
Level 1: Cadet

I have a DOT service and have noticed that I can only connect about 20 devices to my Netgear V7610 Gateway Pro wifi router.  After that it becomes extremely flaky.   No one at Telstra seems to be able to answer the question of how many devices can be ...

csquares
Level 1: Cadet

Hi Ordered for anew Telephone line for my new business.Got the new number advertised the new number for my clients to call thinking the line will be active within 10 days.I rodered around the first week of marchI was told two technicians will come1st ...

MrSerious
Level 3: Gumshoe

Mods: can you reopen the archived thread (same name) Mk1, and tack this on the end please ? Hi all.I’m just trying to conclude an archived thread I started last May 2018:Benhelps, Yastiandrie, CF4 and other very kind souls gave me lots of time and he ...

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