CrowdSupport®

Small Business

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question
  • All Posts
  • Answered
  • Unanswered
Caza1
Level 1: Cadet

Hi I would like to know if I can port my numbers to another carrier as I have had orders in with Telstra since March this year to convert to NBN however my orders keep getting withdrawn without even contacting me to explain why - I dont know that the ...

Blaggsy
Level 2: Rookie

Is there a button when the phone rings to send straight to voicemail. Do you know if this is possible now on desktop and mobile devices? The old TIPT toolbar used to do this and when on the phone it is nice to see who is ringing and send them to voic ...

Blaggsy
Level 2: Rookie

I have read the liberate manual and apparently there are widgets to install for moving calls etc.  It says swipe right to install a widget.  Swipe right does nothing and I have no menu option on the home screen.  Anyone have any experience with setti ...

BLACKGHOST
Level 1: Cadet

What the best way people have found to login and see there unfilled charges first time as some times they just dont show up no matter what or how many times you have done it

Johnster
Level 1: Cadet

Hi, I run a digital design firm and a while back my Wordpress website was compromised with malware. This resulted to my domain being black listed on google and McAffe etc.. My hosting provider cleaned up the website and installed word-fence a few mon ...

FatJac
Level 1: Cadet

My wife just received a text telling her we've got extra data on My Business Plan for nothing. came from address tel.st/dbsbs. Is this legit or is it a scam? Nothing other than the address indicates it may be from Telstra

SC100
Level 1: Cadet

How do you get a Telstra ID and access Pre-Sale tickets through Telstra Plus as a business customer?

ewargawrg
Level 1: Cadet

I have 2 mobiles and a sim for group data. Our Billing is the 4th every month. We used our limit, big deal it's not much and as expected on the morning of the 4th we have a new 180gig remaining for the month. No one downloaded anything all day and we ...

PerthPhil
Level 4: Private Eye

Some 12 months ago, a colleague and friend departed and moved his mobile (in the company name) to another entity.  Last month, during an attempt to resolve some unrelated billing issues, I discovered that I can still see all of his current and histor ...

Tyson714
Level 1: Cadet

Hi, I have website (https://maidinmelbourne.com.au/) which is providing house cleaning services in Melbourne, and I want improve my page speed, can someone let me know how can I do this?

Blaggsy
Level 2: Rookie

Hi we have just enable liberate and wondering do we have to use voicemail option which goes through to our mobile voicemail? The Business connect setup emailing when you had a voicemail is useful and wondering if there's anyway around having to dial ...

Blaggsy
Level 2: Rookie

Hi we currently use tipt with business connect. Can someone tell me the advantage of liberate over business connect and is this something we need to pay extra for? thanks

billingissue
Level 3: Gumshoe

I'm trying to configure our call park feature on the polycom vx411 handsets and also through TIPT EWS website. It all appears to be enabled, however when I configure the *68# softkey and then try to park a user it just sounds engaged. Likewise when I ...

PaulyD134
Level 1: Cadet

Thank you Telstra for screwing my business, I have a 125gig plan that I pay heaps for and you casually cancelled my data sim that was running my database.Telstra’s response was we don’t support that anymore but you can purchase another data sim on a ...

Felix_01
Level 2: Rookie

Just had a meeting this morning which we thought was with Telstra, but was actually a Telstra Business Partner, "TelcoWorld". We were told that if we wanted to keep our existing analogue PABX and connect to the NBN we would have to pay a Telstra Busi ...

Je_Jo_Ro
Level 2: Rookie

Hi,  I have Telstra Call  Call Forwarding immediate feature in office landline(NBN).Let say I forget activate the Call Forwarding immediate feature before I left the office.Is it possible  to remotely or using my  mobile phone Call forward my office ...

Genealogist
Level 2: Rookie

Back in February our  Charity's site www.wcmenshed.org was hit with  PHISHING attempt.Telstra reacted by blocking the site and showing a "Malicious Content" warning.Over a number of phone calls to Telstra from my home, and being transferred through m ...

billingissue
Level 3: Gumshoe

Hi @BradKelly you recently posted about an update to firmware & search functionality on polycom handsets.https://crowdsupport.telstra.com.au/t5/TIPT-Office-Phones/TIPT-Directory-now-available-on-Polycom-Handsets/td-p/812444 I have done as you suggest ...

pwaves
Level 2: Rookie

Hi, I have just installed a new business mobile broadband service using the new Telstra 4GX Modem.(huawei B618-23ED) I need to set up port forwarding to allow remote access to Security camera and 1 computer. I have a dynamic dns service set up and po ...

BLACKGHOST
Level 1: Cadet

What the best way people have found to login and see there unfilled charges first time as some times they just dont show up no matter what or how many times you have done it

ewargawrg
Level 1: Cadet

I have 2 mobiles and a sim for group data. Our Billing is the 4th every month. We used our limit, big deal it's not much and as expected on the morning of the 4th we have a new 180gig remaining for the month. No one downloaded anything all day and we ...

Tyson714
Level 1: Cadet

Hi, I have website (https://maidinmelbourne.com.au/) which is providing house cleaning services in Melbourne, and I want improve my page speed, can someone let me know how can I do this?

Deandotcom
Level 1: Cadet

Hi guys,  I hope I’m in the right place for this. 

I am a Telstra prepaid customer.. two nights ago I placed An online postpaid order for a new phone on a plan.. I logged into my prepaid Telstra 24x7 account to load my existing details and select the ...

stold
Level 1: Cadet

have a business & am considering offering free wifi.  telstra offer a tool - but can't find any info about it. No links / click here for further info etc. Help?

Telstra Products & Services Team BradKelly
Telstra Products & Services Team

If you have a handset or site on MPLS that you would like to migrate   UPDATED - Note: One Access 24 port IAD - not supported over the internet

Mustang66girl
Level 1: Cadet

Do I need to plug all T48 phones into a seperate sockets - or just one and the others are connected via wifi ? We are looking at increasing staff to take calls we will also adding a second phone line .  We have NBN ( fibre ) and DOT . 

ControlsEng
Level 1: Cadet

Hi, Have have asked a client to add the GPTEXB3 (Dynamic public IP) Telstra.extranet code to their data sims in order to complete a job requiring a 4g modem connected to a small web-server. The tech at Telstra has informed me that they no longer do t ...

colinvs
Level 1: Cadet

Hi there, I'm about to connect a FortiGate 60E-DSL to Telstra NBN and assume all I need to do is to set the dsl interface to DHCP as Telstra uses IPOE based NBN. I've been checking other threads in FortiGate Forum and noticed some people did have dif ...

Ravikp
Level 1: Cadet

I have multiple V7610 modems in 5 different locations with NBN. Im trying to do RDP in first place.I did same configs in all the location likeallowing a port through Windows Firewall, ( 3389 tcp port) Allowing remote desktop connection,Port forwardin ...

Telstra 24x7®

Manage your business services on your mobile with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App and direct debit ×

Avoid queueing up and never worry about late fees againSet up direct debit
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now