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Telstra (Retired) PaulQ
Telstra (Retired)

  Let’s start off with our Telstra T-Box which we believe is an incredible internet and TV experience. This revolutionary digital set top box gives you access to free-to-air TV channels and when connected to your eligible BigPond® Broadband service a ...

David_P1
Level 1: Cadet

I have just had a new modem installed due to the NBN and when I go to connect my t-box to the wifi it asks to enter a Wi-fi network key (WPA or WEP). I’ve tried entering the Wi-fi password however that is not recognised. Can someone tell me where I c ...

K3v1n
Level 1: Cadet

I've tryed all the rest options to get the tbox to turn on. New batterys in the remote and nothing.

Newbie13
Level 1: Cadet

I'm in the same boat as everyone else. Been trialling now for a week going back and forth with kayo technical help giving everything they are asking for but still remains the same. Extremely disappointed as we only have Foxtel purely for the sport. T ...

Newy033
Level 1: Cadet

I am not able to see the full picture on my TV screen when I viewing to the t box. How do I fix this?

Moofy
Level 1: Cadet

Hi I bought a secondhand tbox as we love the way it works we are hoping that we could connect it to a broadband does anyone know how to reconnect it

Honeysett84
Level 1: Cadet

My t-box wont connect to router what do I need to do

anne122
Level 1: Cadet

How do you download recordings from a T-box to a USB?

antbyrne
Level 1: Cadet

Our foxtel is droping out for approximately 10  minutes at a time maybe 2  a day  . Most annoying

Loz0207
Level 1: Cadet

Hi,
Just wanting to know if there’s anyway around using the T-Box to it’s full potential with Telstra internet?
I have a different provider but would love to use the T-Box for recording/rewinding tv etc, TV guide.
Thanks in advance

Slainte
Level 1: Cadet

Well telstra. That is the end. Goodbye.

Stuart14
Level 1: Cadet

Hi I have been given a N8200-2T-500-D t-box and have tried setting it up to the TVEverything connects WiFi then when I get to registering it with Bigpond at www.telstra.com/tboxsetup I get an error Can anybody help me get this connected ThanksStuart

leonan
Level 1: Cadet

The aerial has to go into both for each to work ??

mikever
Level 3: Gumshoe

Hello Crowd Support,It’s time to say goodbye to our beloved T-Box...Is there anything we should do prior - such as deactivating it?If so, how do we do that?Cheers!Mike  

peacetrish
Level 2: Rookie

  When I try to access the Program Guide from my T-Box now, it won’t come up, even though it says in the T-Box Exit blurb that the guide would still be accessible. This means my scheduled recordings did not happen for the last two weeks, which I am N ...

Tina07
Level 1: Cadet

My friend has given me a tbox which has never been used. I’ve connected it via wifi and have TV but cannot access program guide. I can’t register it as the page is no longer available. I just want to be able to view guide and set recordings. Is there ...

Anne21
Level 2: Rookie

Hi,
So I got the email about the T-Box exit and the offer to take up Foxtel through an IQ3 and called the number in the email to redeem the offer and it says the number is not in service. This really does not fill me with confidence when the telecommu ...

peter29655
Level 1: Cadet

I received another email on Feb 23 about the T Box exit. This email said that " My Media and Tune-In will be removed" 
Yet if I follow the link in the email there is no mention of My Media. Has it been confirmed if My Media is being deleted or staying ...

Teej1
Level 1: Cadet

So wont connect via wi fi or ethernet ... have all free to air channels but unable to obtain internet

Bruce77
Level 1: Cadet

Hi, can you tell me if my T-Box will fully work on a Belong ADSL services. 

Jocelyn
Level 2: Rookie

Hi, after several years of use, our t-box has suddenly decided it cannot see the wifi connection in our house.  All other devices are connecting to wiri as usual.  I have connected via ethernet cable (that worked fine) to check what version of softwa ...

Newbie13
Level 1: Cadet

I'm in the same boat as everyone else. Been trialling now for a week going back and forth with kayo technical help giving everything they are asking for but still remains the same. Extremely disappointed as we only have Foxtel purely for the sport. T ...

JH19
Level 1: Cadet

I have the T-Box and have been very happy with it. Twelve months ago I was coerced into getting Foxtel by Telstra on and IQ box. At the time I explained I didn’t want it because I’m in a regional area and I’ve had one before - and the free to air cha ...

Rocket9
Level 2: Rookie

My 2 TBox's stopped today. I can't even turn them on so in answer to your FAQ's Is my T-Box useless now? See below your original answer. I can't see anything on the screen for both. I can't get to my saved recordings as suggested below. What is happe ...

Unit01
Level 7: Deputy Inspector

Hey all suffers,  How is everyone enjoying their new firmware 'update' from the the big 'T' via Netgem? John

Unit01
Level 7: Deputy Inspector

Hey all,

Does this look familiar if you look closely there's a panel that says "Telstra UI" some way into it!
https://www.youtube.com/watch?v=9uY7AfOLZ6s

Unit01
Level 7: Deputy Inspector

http://8320hd.blogspot.com.au/p/latest-firmware.html

DanKocsis
Level 2: Rookie

Hi all,

Thanks in advance.
I have a western digital powered NTFS 2tb Hdd usb to TG797v3.
I am wishing to view my already established media on my DLNA network including my ps4, Tbox and kids tablets.

While I was using the plex media server, my computer ha ...

sonofols
Level 1: Cadet

I purchased my t-box over 12 months ago and have been paying for movies by debit card and it worked fine.So I turned on my T-box last friday to find it had been updated.Great, some bugs fixed...or so I thought.Cannot access bigpond movies as it stops ...

heywheelie
Level 3: Gumshoe

I currently have a T-Box and a Foxtel IQ2 connected to my main TV.  The T-Box is used as a STB/PVR as well as to connect to ourlocal LAN via Plex Media Server.  The IQ2 is for foxtel only. I want to be able to sbscribe to Netflix, Stan, Presto etc as ...

Telstra (Retired) Lindy
Telstra (Retired)

Hi Bradley81   We have a specialist T-Box team that is available to assist you with your concerns.    Please call 132200 and say T-Box and then Faults after the prompt, or call direct 1300136841  (available 24x7)   They should be able to get th ...

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