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MLSR
Level 1: Cadet

Our T Box storage is almost full & I want to export some recordings to a USB to make room for new recordings but I can't do it. The manual says highlight the tile, press OK, & you will get an option to export the recording, but I don't get this - the ...

MLSR
Level 1: Cadet

We can't get an internet connection to our T-Box. We have tried both ethernet & wi-fi, but each time we get an error message which says “Internet connection error. Your T-Box has been successfully connected to your modem / router via ethernet [wi-fi] ...

JanieG
Level 1: Cadet

I am trying to connect my T-Box to the internet and I can’t get it to work for either Ethernet or Wi-Fi. My home is Ethernet cabled and my other devices work okay (e.g. Apple TV). The router connection is fine. Any help would be appreciated as the T ...

Brendan18
Level 1: Cadet

My error messageThere appears to be a problem logging you in at the moment. Try again later or contact support by calling 1800 502 502.Well rang the number and have been on hold now 30 minutes

vK-2
Level 2: Rookie

I recently purchased a Telstra T-Box.I can't get past the setup screen. I follow the instructions.How can I tell if the remote is working?I tried the Android app but the box is connected via ethernet not wi-fi.Help!

Helray
Level 1: Cadet

The 7 plus app doesn't open anymore on the t box all the others open and work except 7 plus , can you help me please.

kaz188
Level 1: Cadet

We have a Telstra T Box SN:0004305AF1F9 which we cannot use as the remote control isn't working. We have changed batteries, turned off devices etc and still the remote does not work. Can you please send a replacement remote to us.Thank you.Karen

Neat4
Level 1: Cadet

Where can I get a replacement remote for my t-box

Hugh4
Level 2: Rookie

I have joined the new Telstra loyalty scheme (Telstra Plus) and have been advised that I have Gold Status (woo hoo). This status entitles me to some good stuff amongst them $110 worth of free Telstra TV Box Office Movies. When I click on the 'activat ...

Burgey2
Level 1: Cadet

had a power outage & have no sound

Helray
Level 1: Cadet

The 7 plus app doesn't open anymore on the t box all the others open and work except 7 plus , can you help me please.

Hello28
Level 2: Rookie

I can't view any channel 9 related shows in the TV program from Wednesday onwards. All other channels work fine. Please advise if there is an issue.

gt23
Level 1: Cadet
Dogey
Level 1: Cadet

I own a T-Box but my grandparents pay for it and after you discontinued the T-box on March 31th of last year I am wondering do you still charge people who own it. Thank you.

robyn_hwrd
Level 3: Gumshoe

Can you still register a TBOX. I want to use it to record programs as I do not have any other device that does this. Also the TBOX is great for rewinding and pausing etc. Ihave been able to set it up. but cannot access program guide to schedule any o ...

Stuart14
Level 1: Cadet

Hi I have been given a N8200-2T-500-D t-box and have tried setting it up to the TVEverything connects WiFi then when I get to registering it with Bigpond at www.telstra.com/tboxsetup I get an error Can anybody help me get this connected ThanksStuart

leonan
Level 1: Cadet

The aerial has to go into both for each to work ??

mikever
Level 3: Gumshoe

Hello Crowd Support,It’s time to say goodbye to our beloved T-Box...Is there anything we should do prior - such as deactivating it?If so, how do we do that?Cheers!Mike  

peacetrish
Level 2: Rookie

  When I try to access the Program Guide from my T-Box now, it won’t come up, even though it says in the T-Box Exit blurb that the guide would still be accessible. This means my scheduled recordings did not happen for the last two weeks, which I am N ...

Tina07
Level 1: Cadet

My friend has given me a tbox which has never been used. I’ve connected it via wifi and have TV but cannot access program guide. I can’t register it as the page is no longer available. I just want to be able to view guide and set recordings. Is there ...

MLSR
Level 1: Cadet

Our T Box storage is almost full & I want to export some recordings to a USB to make room for new recordings but I can't do it. The manual says highlight the tile, press OK, & you will get an option to export the recording, but I don't get this - the ...

Burgey2
Level 1: Cadet

had a power outage & have no sound

Newbie13
Level 1: Cadet

I'm in the same boat as everyone else. Been trialling now for a week going back and forth with kayo technical help giving everything they are asking for but still remains the same. Extremely disappointed as we only have Foxtel purely for the sport. T ...

JH19
Level 1: Cadet

I have the T-Box and have been very happy with it. Twelve months ago I was coerced into getting Foxtel by Telstra on and IQ box. At the time I explained I didn’t want it because I’m in a regional area and I’ve had one before - and the free to air cha ...

Rocket9
Level 2: Rookie

My 2 TBox's stopped today. I can't even turn them on so in answer to your FAQ's Is my T-Box useless now? See below your original answer. I can't see anything on the screen for both. I can't get to my saved recordings as suggested below. What is happe ...

Unit01
Level 7: Deputy Inspector

Hey all suffers,  How is everyone enjoying their new firmware 'update' from the the big 'T' via Netgem? John

Unit01
Level 7: Deputy Inspector

Hey all,

Does this look familiar if you look closely there's a panel that says "Telstra UI" some way into it!
https://www.youtube.com/watch?v=9uY7AfOLZ6s

Unit01
Level 7: Deputy Inspector

http://8320hd.blogspot.com.au/p/latest-firmware.html

DanKocsis
Level 2: Rookie

Hi all,

Thanks in advance.
I have a western digital powered NTFS 2tb Hdd usb to TG797v3.
I am wishing to view my already established media on my DLNA network including my ps4, Tbox and kids tablets.

While I was using the plex media server, my computer ha ...

sonofols
Level 1: Cadet

I purchased my t-box over 12 months ago and have been paying for movies by debit card and it worked fine.So I turned on my T-box last friday to find it had been updated.Great, some bugs fixed...or so I thought.Cannot access bigpond movies as it stops ...

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