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Telstra (Retired) PaulQ
Telstra (Retired)

  Let’s start off with our Telstra T-Box which we believe is an incredible internet and TV experience. This revolutionary digital set top box gives you access to free-to-air TV channels and when connected to your eligible BigPond® Broadband service a ...

James471
Level 1: Cadet

My T Box will not switch on. It just flickers when you press the remote. I have tried turning it off and on again but just get "loading" on the screen for a second. I called and was told to try 24/7, who in turn told me that I needed to have a voice ...

Littlefamily
Level 1: Cadet

The telstra.com/tboxsetup link doesnt work and i need to set one up

Dddddrrrrrrrr
Level 1: Cadet

Hi,

Over the Easter weekend, my tbox seems to have updated. However I can no longer do things like record a series.

Can you please let me know how to fix this?

Pattersonsqld
Level 1: Cadet

Telstra. My T Box used to do several things which are covered here but one I can't find is why it no longer groups recorded programs into folders.Other things which cease due to other services finishing (which other companies can still provide).But, ...

peacetrish
Level 2: Rookie

  When I try to access the Program Guide from my T-Box now, it won’t come up, even though it says in the T-Box Exit blurb that the guide would still be accessible. This means my scheduled recordings did not happen for the last two weeks, which I am N ...

Charlie500cr
Level 1: Cadet

In the last 2 weeks the whole format seems to have changed for the worse.Can I change it back.Theres no record series button but a repeat button that seems work spasmodically.Also the pre set recordings are 6 times out of 10 recording the wrong show. ...

Glasgoboy
Level 1: Cadet

As Telstra Vandalized my T Box  and mislead us especially regarding the USB function and Series record being disabled I found it beneficial to make a complaint online and unless I got an response in writing I would contact the Ombudsman in my complai ...

BobShaw5
Level 2: Rookie

Are there any devices that can replace the Series Recording function of T box, from Telstra, other suppliers or as an app for the android TV? The need is to record the MotoGP motorcycle races which are on at a different times each event and may be we ...

KJ84
Level 1: Cadet

Hi,
I have just moved into a place, & there is a T-box connected to the TV. I'm trying to get it to work. All the connections seem right but the TV is still saying 'No Signal'. And I'm not sure if the remote is working properly?? How do I set it up so ...

peacetrish
Level 2: Rookie

  When I try to access the Program Guide from my T-Box now, it won’t come up, even though it says in the T-Box Exit blurb that the guide would still be accessible. This means my scheduled recordings did not happen for the last two weeks, which I am N ...

Tina07
Level 1: Cadet

My friend has given me a tbox which has never been used. I’ve connected it via wifi and have TV but cannot access program guide. I can’t register it as the page is no longer available. I just want to be able to view guide and set recordings. Is there ...

Anne21
Level 2: Rookie

Hi,
So I got the email about the T-Box exit and the offer to take up Foxtel through an IQ3 and called the number in the email to redeem the offer and it says the number is not in service. This really does not fill me with confidence when the telecommu ...

peter29655
Level 1: Cadet

I received another email on Feb 23 about the T Box exit. This email said that " My Media and Tune-In will be removed" 
Yet if I follow the link in the email there is no mention of My Media. Has it been confirmed if My Media is being deleted or staying ...

Teej1
Level 1: Cadet

So wont connect via wi fi or ethernet ... have all free to air channels but unable to obtain internet

Bruce77
Level 1: Cadet

Hi, can you tell me if my T-Box will fully work on a Belong ADSL services. 

Jocelyn
Level 2: Rookie

Hi, after several years of use, our t-box has suddenly decided it cannot see the wifi connection in our house.  All other devices are connecting to wiri as usual.  I have connected via ethernet cable (that worked fine) to check what version of softwa ...

globe
Level 6: Bloodhound

Hello, I noticed on the Telstra Gateway Max 2 that the Band Steering feature for Wi-Fi is available, along with the Telstra Frontier Gateway. However, once I enable this, the T-Box refuses to connect to the same Wi-Fi network, suggesting an issue wit ...

techs
Level 2: Rookie

Hi There, I have recently purchased a never used t-box.It just so happens because it's never been used, it has not updated the firmware and i cannot register the device, the person i spoke to on the phone told me there is absolutely nothing that can ...

geoman
Level 1: Cadet

When watching broadcast TV through my T-Box (ABC HD mainly) the picture often breaks up into green pixilation to the extent that it becomes unwatchable. Sometimes sound is also lost; eventually the picture freezes. Thank you for any help,Richard

JH19
Level 1: Cadet

I have the T-Box and have been very happy with it. Twelve months ago I was coerced into getting Foxtel by Telstra on and IQ box. At the time I explained I didn’t want it because I’m in a regional area and I’ve had one before - and the free to air cha ...

Rocket9
Level 1: Cadet

My 2 TBox's stopped today. I can't even turn them on so in answer to your FAQ's Is my T-Box useless now? See below your original answer. I can't see anything on the screen for both. I can't get to my saved recordings as suggested below. What is happe ...

Unit01
Level 7: Deputy Inspector

Hey all suffers,  How is everyone enjoying their new firmware 'update' from the the big 'T' via Netgem? John

Unit01
Level 7: Deputy Inspector

Hey all,

Does this look familiar if you look closely there's a panel that says "Telstra UI" some way into it!
https://www.youtube.com/watch?v=9uY7AfOLZ6s

Unit01
Level 7: Deputy Inspector

http://8320hd.blogspot.com.au/p/latest-firmware.html

DanKocsis
Level 2: Rookie

Hi all,

Thanks in advance.
I have a western digital powered NTFS 2tb Hdd usb to TG797v3.
I am wishing to view my already established media on my DLNA network including my ps4, Tbox and kids tablets.

While I was using the plex media server, my computer ha ...

sonofols
Level 1: Cadet

I purchased my t-box over 12 months ago and have been paying for movies by debit card and it worked fine.So I turned on my T-box last friday to find it had been updated.Great, some bugs fixed...or so I thought.Cannot access bigpond movies as it stops ...

heywheelie
Level 3: Gumshoe

I currently have a T-Box and a Foxtel IQ2 connected to my main TV.  The T-Box is used as a STB/PVR as well as to connect to ourlocal LAN via Plex Media Server.  The IQ2 is for foxtel only. I want to be able to sbscribe to Netflix, Stan, Presto etc as ...

Telstra (Retired) Lindy
Telstra (Retired)

Hi Bradley81   We have a specialist T-Box team that is available to assist you with your concerns.    Please call 132200 and say T-Box and then Faults after the prompt, or call direct 1300136841  (available 24x7)   They should be able to get th ...

danielb4878
Level 1: Cadet

I am seeking the firmware updates for the T Box model N8200-2T-500-D. Ineed the web link or download to update my tbox to the latest version one at a time. Someone must have this software and would love to fix my tbox.