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Telstra (Retired) PaulQ
Telstra (Retired)

  Let’s start off with our Telstra T-Box which we believe is an incredible internet and TV experience. This revolutionary digital set top box gives you access to free-to-air TV channels and when connected to your eligible BigPond® Broadband service a ...

Stuart14
Level 1: Cadet

Hi I have been given a N8200-2T-500-D t-box and have tried setting it up to the TVEverything connects WiFi then when I get to registering it with Bigpond at www.telstra.com/tboxsetup I get an error Can anybody help me get this connected ThanksStuart

Countrygirl3
Level 1: Cadet

My wifi worked today until the tbox updated now I cannot connect with my iPhone 8s

Joyce123
Level 1: Cadet

I'm not getting any sound through my t-box.

Tech15
Level 1: Cadet

Hi I see the functions on the T-Box are slowly disappearing, couldn't use a USB the other night.  I have some recordings which I want to keep.  Before Telstra completely shuts this device down, how do I save those recordings.

glennie12
Level 1: Cadet

BodhiBaby
Level 1: Cadet

We were given a Telstra T Box and have tried to use BigPond movies (which we have an account for) but we can't log out of the previous owners account and don't want it to charge to their card obviously. Seems simple but Google isn't helping, how do w ...

leonan
Level 1: Cadet

The aerial has to go into both for each to work ??

GC73
Level 1: Cadet

Now we are in 2018 and Telstra has decommissioned the T Box, which I was using to record tv shows, my remote has packed it in and is not working. The I phone app version need to be updated to work with IOS 11, so that option is out. Any ideas on wher ...

Tools1
Level 1: Cadet

I have been given a TBox. Plugged in and connected to wifi. How do I get access to apps (Netflix etc)? Thank you!

pp10
Level 1: Cadet

I know that you are not supporting T-box problems but you also promised that we would still have free to air TV and recording functions.  Last week my t-box said recording was not enabled and now it has lost free to air channels and can't pick them u ...

Stuart14
Level 1: Cadet

Hi I have been given a N8200-2T-500-D t-box and have tried setting it up to the TVEverything connects WiFi then when I get to registering it with Bigpond at www.telstra.com/tboxsetup I get an error Can anybody help me get this connected ThanksStuart

mikever
Level 3: Gumshoe

Hello Crowd Support,It’s time to say goodbye to our beloved T-Box...Is there anything we should do prior - such as deactivating it?If so, how do we do that?Cheers!Mike  

peacetrish
Level 2: Rookie

  When I try to access the Program Guide from my T-Box now, it won’t come up, even though it says in the T-Box Exit blurb that the guide would still be accessible. This means my scheduled recordings did not happen for the last two weeks, which I am N ...

Tina07
Level 1: Cadet

My friend has given me a tbox which has never been used. I’ve connected it via wifi and have TV but cannot access program guide. I can’t register it as the page is no longer available. I just want to be able to view guide and set recordings. Is there ...

Anne21
Level 2: Rookie

Hi,
So I got the email about the T-Box exit and the offer to take up Foxtel through an IQ3 and called the number in the email to redeem the offer and it says the number is not in service. This really does not fill me with confidence when the telecommu ...

peter29655
Level 1: Cadet

I received another email on Feb 23 about the T Box exit. This email said that " My Media and Tune-In will be removed" 
Yet if I follow the link in the email there is no mention of My Media. Has it been confirmed if My Media is being deleted or staying ...

Teej1
Level 1: Cadet

So wont connect via wi fi or ethernet ... have all free to air channels but unable to obtain internet

Bruce77
Level 1: Cadet

Hi, can you tell me if my T-Box will fully work on a Belong ADSL services. 

Jocelyn
Level 2: Rookie

Hi, after several years of use, our t-box has suddenly decided it cannot see the wifi connection in our house.  All other devices are connecting to wiri as usual.  I have connected via ethernet cable (that worked fine) to check what version of softwa ...

globe
Level 6: Bloodhound

Hello, I noticed on the Telstra Gateway Max 2 that the Band Steering feature for Wi-Fi is available, along with the Telstra Frontier Gateway. However, once I enable this, the T-Box refuses to connect to the same Wi-Fi network, suggesting an issue wit ...

JH19
Level 1: Cadet

I have the T-Box and have been very happy with it. Twelve months ago I was coerced into getting Foxtel by Telstra on and IQ box. At the time I explained I didn’t want it because I’m in a regional area and I’ve had one before - and the free to air cha ...

Rocket9
Level 1: Cadet

My 2 TBox's stopped today. I can't even turn them on so in answer to your FAQ's Is my T-Box useless now? See below your original answer. I can't see anything on the screen for both. I can't get to my saved recordings as suggested below. What is happe ...

Unit01
Level 7: Deputy Inspector

Hey all suffers,  How is everyone enjoying their new firmware 'update' from the the big 'T' via Netgem? John

Unit01
Level 7: Deputy Inspector

Hey all,

Does this look familiar if you look closely there's a panel that says "Telstra UI" some way into it!
https://www.youtube.com/watch?v=9uY7AfOLZ6s

Unit01
Level 7: Deputy Inspector

http://8320hd.blogspot.com.au/p/latest-firmware.html

DanKocsis
Level 2: Rookie

Hi all,

Thanks in advance.
I have a western digital powered NTFS 2tb Hdd usb to TG797v3.
I am wishing to view my already established media on my DLNA network including my ps4, Tbox and kids tablets.

While I was using the plex media server, my computer ha ...

sonofols
Level 1: Cadet

I purchased my t-box over 12 months ago and have been paying for movies by debit card and it worked fine.So I turned on my T-box last friday to find it had been updated.Great, some bugs fixed...or so I thought.Cannot access bigpond movies as it stops ...

heywheelie
Level 3: Gumshoe

I currently have a T-Box and a Foxtel IQ2 connected to my main TV.  The T-Box is used as a STB/PVR as well as to connect to ourlocal LAN via Plex Media Server.  The IQ2 is for foxtel only. I want to be able to sbscribe to Netflix, Stan, Presto etc as ...

Telstra (Retired) Lindy
Telstra (Retired)

Hi Bradley81   We have a specialist T-Box team that is available to assist you with your concerns.    Please call 132200 and say T-Box and then Faults after the prompt, or call direct 1300136841  (available 24x7)   They should be able to get th ...

danielb4878
Level 1: Cadet

I am seeking the firmware updates for the T Box model N8200-2T-500-D. Ineed the web link or download to update my tbox to the latest version one at a time. Someone must have this software and would love to fix my tbox. 

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