J44
Level 1: Cadet

telstra live chat 24/7

Answered
I need this app and can't understand why I can't open it or re download? I've had 24/7 for over 2 years so why not now?
1 ACCEPTED SOLUTION

Accepted Solutions
DrQ
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: telstra live chat 24/7

It is still in the App Store. Try the link here: https://www.telstra.com.au/my-account/telstra-24x7-app

If it isn’t letting you it could be becuase you are using an outdated version of iOS which isn’t supported.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

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1 REPLY 1
DrQ
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: telstra live chat 24/7

It is still in the App Store. Try the link here: https://www.telstra.com.au/my-account/telstra-24x7-app

If it isn’t letting you it could be becuase you are using an outdated version of iOS which isn’t supported.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit