Small Business

We understand that a little extra time when it comes to paying a bill can go a long way. That's why we're happy to consider any requests for payment extensions.   If you need some extra time to pay your bill, you can request a payment extension. To ...

MessageBank provides a personal answering service if a phone line is busy or can’t be answered. Callers are greeted with the user’s own personal greeting and then asked to leave a message which can be retrieved from any phone.   To activate a Messag ...

Your Telstra Tools is a desktop portal that helps you stay on top of your services.
You can view and pay bills, check your usage and update your service settings.

Find out more about Your Telstra Tools.   What can I manage with Your Telstra Tools?


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It’s quick and easy to update the billing address on your Small Business account using our online services.   You can update your postal address or your email address using Your Telstra Tools.   Don’t have a Your Telstra Tools account? Register here ...

If your services have been interrupted unexpectedly, you can use our online troubleshooting tool to help understand why, and how to resolve the issue.

Try our online troubleshooting tool.
Our online tool can help you:

Find out if your business addre ...

A direct debit allows you to easily manage your payments. It's quick and easy to set up and will be active within 3 days.   There are two types of direct debit to choose from:   Automatic - Full payment of your bill each month shortly before your du ...